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Dr Dave Webb. Giving Voice to Values (GVV): Overcoming Misconduct in the Workplace. dave.webb@uwa.edu.au. GVV and other ethics approaches. Edwards, M.G., Webb, D; Chappell, S. & Gentile, M. (forthcoming 2011). Giving Voice to Values (GVV). Thought experiment
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Dr Dave Webb Giving Voice to Values (GVV): Overcoming Misconduct in the Workplace dave.webb@uwa.edu.au
GVV and other ethics approaches Edwards, M.G., Webb, D; Chappell, S. & Gentile, M. (forthcoming 2011)
Giving Voice to Values (GVV) • Thought experiment • “If I were to act on my values (in this values conflict situation) what would I say and do?” Gentile 2010, p.xxxv
The process of finding and giving voice Edwards, M.G; Webb, D; Chappell, S & Gentile, M (forthcoming 2011)
Rationalisations: Examples • Expected or standard practice – “Everyone does this so it’s really standard practice” • Materiality – “It doesn’t really hurt anyone” • Locus of responsibility – “This is not my responsibility, I’m just following orders here” • Locus of loyalty – “I don’t want to hurt my reports/team/boss/company” Gentile 2010, p.179
Edwards, MG; Webb, D; & Chappell, S. (2010). Unpublished teaching materials
GVV process simplified • Define purpose and know thyself (self-knowledge) • Identify key parties and what’s at stake for each • Identify personal biases & rationalisations (inhibiting arguments: self-initiated and from others) • Identify support levers • Develop enabling arguments • Prepare and practise script
The leadership role: Culture of candor examples • Tell the truth • Admit your mistakes • Encourage people to speak truth to power • Reward contrarians • Practise having unpleasant conversations • Build organisational support for transparency O’Toole & Bennis (2009)
Conclusions • GVV - Develops competences to have ethical conversations • Through practice potentially fewer episodes of workplace misconduct • Role of leaders is to establish a culture of candor and openness, one that encourages new ways of thinking and acting