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More than Minutes…. Contents. Background A Forum-Group Company Current Partners At a Glance Value Proposition Distribution Methods Program Overview A True Travel Tool How it works The Offering The Phone Value Added Services The Concierge Program The Family Plan Smart Phones
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Contents • Background • A Forum-Group Company • Current Partners • At a Glance • Value Proposition • Distribution Methods • Program Overview • A True Travel Tool • How it works • The Offering • The Phone • Value Added Services • The Concierge Program • The Family Plan • Smart Phones • Mobile Marketing • Program tracking
Background ForumTel Inc.
A ForumGroup Company Forum Tel is a full service MVNO & MVNE which provides cellular telephones and cellular phone services primarily to travelers throughout all channels within the tourism & hospitality industry, with a B to B emphasis. Forum Tel is owned by Forum Group (www.forum-group.com), a global offshore fund, managing over $1B in assets. Our product lines span across the world’s major markets. Forum Group’s Principle Alliances Include:
Distribution Methods Duty Free Airlines Travel Agents Insurance Car Rentals Hotels & Resorts Tour Operators Loyalty Programs
Program Overview More than Minutes! More than Savings!More than Services! …A Solution in the Palm of Their Hand
At A Glance The ForumTel program is more than just a free phone, it’s a true travel tool! Travelers receive destination specific services and information coupled with a much cheaper alternative to the high priced roaming charges that they pay for calls from their home market handsets when traveling abroad. One low rate World rates as low as 49¢ per minute and 25¢ per text message. Group & family discount rates available No minimums, plans, or hidden fees Pay only for the minutes used No monthly fees or contracts Options to purchase the phone for as low as $49.95 Post-paid billing model Easy & convenient No calling cards, pin numbers, or disconnected calls Merchandising Customized branding & packing for our partners possible
Value Proposition For Travelers: Eliminates the high-cost roaming charges that travelers pay on their domestic handsets, when traveling outside their home market, for leisure or business. Enhances their travel experience with targeted content and destination specific information. For our Partners: Conveniently packaged in a mobile phone, our services provide a True Travel Tool for our partners to GIFT to their clients which grows customer satisfaction and provides ancillary revenues. Most importantly their clients have direct access to our partners for addition up sells and customer service, during their entire trip.
How it Works The Forum Tel phone program is offered through online promotions and with all our participating partners as an added value benefit throughout the each partners brand platform in any many ways including: • Home Page Banner Placement • Call Center Gift Offer • Airport Kiosk Distribution • Hotel Room Placement • Partner Location Displays • Loyalty Program Member Redemption Offers • Opt –Out Offer in the Booking Path • Special Deal of the Day • Embedded in Vacation Packages • Coupons & Discount Program Placement • Thank You Gift from Partners • Integration With All Partner Communication To Travelers (online, e-mail, mailers, and direct sales)
How it Works • Adding an ForumTel to your public offering will insure your clients have direct access to your information from anywhere in the world. • Allowing you the opportunity for more brand exposure and customer satisfaction. • In addition to you will be able to build an additional client data base and utilize the ForumTel phone and services for continued targeted sales opportunities. Ancillary Revenue Benefit Unique & Distinguishing Product Offer Customer Loyalty Benefit Travel & Destination specific Content The mobile phone features, which include one touch speed dials and on-screen icons, will reinforce your positioning in the market as first in customer service and innovation. Further, travelers will enjoy best in class airtime and text rates, with no commitments and no hidden fees. Truly, an added value benefit!
The ForumTel Phones Our world class mobile phones are a great tool that provides our partners & their clients with global communication capabilities while traveling anywhere in the world. Adding a private-labeled Mobile Phones to your product’s offering will continue to elevate the customer service that your clients are accustomed to, while capturing incremental airtime revenues.
Handsets: Makes & Models • GCF and PTCRB certified • Give your client quality assurance • Dual SIM, QUAD BAND phones • Allow your client to talk around the globe! • Customized handset bodies, packaging and content. • Keep your brand in the palm of the travelers hand at all times! • Fulfillment options to support various business model
Forum Tel Product Flow 5 4 2 4 6 3 4 1 4 5 • Forum Tel (FT) • places PO for handsets from Forum Tel HK • Forum Tel HK • place the PO to Suppliers (TCT, PCM, etc.) • TCT Factory • ships finished product to Forum Tel HK -- Global Logistic Centre HK • Forum Tel Customers • place PO orders with FT • All orders, • invoices, Inventory and payments are managed from single online applications • Forum Tel HK invoice FT and FT invoices customers. • Forum Tel HK Global • Logistics Center ship the orders to customers or to local logistics centers
Program Tracking & Billing Our user-friendly software allows our partners to quickly preview all activity or financial information on a simple home screen. The software is the same, whether you have 100 phones in circulation through your client/traveler base or 100,000 phones. Check Account Status, Preview History, Close Account, View Inventory or Activity.
Value-Added Services The Concierge Program The Family Plan Smart Phones Mobile Marketing
The Concierge Program • The “Here to Help” Assistance Button* is a tremendous added value that enhances every Forum Tel phone. A unique service, our 24- hr concierge and emergency assistance program, is embedded as a speed dial(*button 5) for convenient use by your guests. • Reservations • Golf Outings • Excursions & Tours • Medical Emergencies • Tickets for Events & Entertainment • VIP Services e.g. Limo’s, Private Cars
Families may have multiple phones, enabling them to stay in-touch with calls and text-messaging anywhere they travel Calls between mobile-to-mobile phone will have a further reduction in the cost per minute! The Family Plan
Mobile Marketing Programs Partner Programs Mobile Internet Sites Channels Info Speed Dial Forum Tel Push Mobile Marketing Wallet Maps VIP services SMS • Our solutions create a direct connection between all channels and your travelers byproviding outstanding mobile content pre-loaded on • mobile phones and connections to discounted partner & affiliate programs.
Coming Soon- A True Travel Tool More than just a solution to the roaming crisis that travelers face abroad. The ForumTel Phone Service is the….. Guide Book of the Future! Pre-programmed into each mobile phone, travelers receive exclusive partner programs, discount offers, entertainment add-ons and mobile coupons. In addition the phone provides, 24Hr Concierge Services, Emergency Assistance, destination specific information and Daily Updates directly from their travel agent, favorite loyalty program, or tour guide. ALL at the push of a button.
Coming Soon- Smart Phones Unlimited Data Plans Available E-Mail Capabilities Local Maps & Driving Directions Partner Locations Business Centers Local Weather Currency Converters Travel Tips & Information
Frankie SpagnoloVP Sales & MarketingMiami Division O: 305.921.9557 M: 502.974.8557 F: 305.938.0624 E: frankie@forumtel.com W: www.forumtel.com