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Team Talk

Team Talk. Dr. Alexa S. Chilcutt, The University of Alabama. People don’t leave jobs, they leave other people. This office is like a(an)_____________? Where are we now, as a team? Strengths- Weaknesses –. Honest Appraisal of Current Team Climate. The greatest of faults is to be

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Team Talk

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  1. Team Talk Dr. Alexa S. Chilcutt, The University of Alabama

  2. People don’t leave jobs,they leave otherpeople. Alexa S. Chilcutt, Ph.D.

  3. This office is like a(an)_____________? • Where are we now, as a team?Strengths-Weaknesses – Honest Appraisal of Current Team Climate

  4. The greatest of faults is to be conscious of none. -Thomas Carlyle Recognize your own and then each other’s communication competencies.

  5. Primary Goals • Create Shared Meaning • Express Understanding • Relay Value/Respect

  6. Estimated between 65% and 93% of a message’s meaning is nonverbal. Harris, 2008 Approximately 7% of the message is communicated by words. Dr. Albert Mehrabian at UCLA Nonverbal Communication

  7. Facial Display • Paralanguage • How we say it: tone, pitch, volume, dialects • Body language • Kinesics: appearance, gestures • Proxemics • Spacial orientation • Chronemics • Use of time Types of N.V. Communication

  8. Listening & Feedback Seek first to understand, thento be understood.

  9. 4 Active Listening Methods Paraphrasing Expressed understanding Asking questions Using non-verbal communication

  10. Creating Our Culture

  11. The Team We All Want interdependent Influence one another common goal or purpose specialized roles sense of mutual belonging engage in interactive communication. Go Fish! http://www.youtube.com/watch?v=gNDP9jLuzXU

  12. The Mission – Minded Team (Re-)Discovering your core principles and vision…

  13. Mission: • What? • Why? • Who? • How? Demystifying the Mission

  14. Write down 2 relational behaviors that would help to create a positive work environment. • Write down 2 functional behaviors that would help the team function more productively. Team Agreement

  15. Talk first about yourself not the other person. • State facts specifically as possible • Uses descriptive statements without judgment, exaggeration, labeling, or attribution of motives. • Phrase issue as statement not a question. • Describe how actions have impacted or affect you and what you change you desire for the other to make (be descriptive). • Provide both positive and negative feedback. • End asking for feedback or their side of the issue. Rules of Engagement for delivering ConstructiveFeedback

  16. Your Turn. `

  17. Always remember to breathe! • Listen carefully and don’t interrupt or discourage the feedback giver. • Ask questions for clarity or examples. • Acknowledge and paraphrase. • Take time to sort out information. Receiving Feedback

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