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Public Libraries and LifeLongLearning

Public Libraries and LifeLongLearning. Breda Karun National and University Libray , Slovenia. Approaches to learning. It can involve acquisition of knowledge , increase in skills , change in attitude , new behaviour , or any combination of the above elements

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Public Libraries and LifeLongLearning

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  1. PublicLibrariesandLifeLongLearning Breda Karun NationalandUniversityLibray, Slovenia ENTITLE Sofia, 30.9.2009

  2. Approaches to learning • It caninvolveacquisitionofknowledge, increase in skills, change in attitude, newbehaviour, or anycombinationoftheaboveelements • Complexconceptwhich is no longersimplythedomainofeducationalinstitutions • Responsibilityofallpublicandprivateorganisations to increase human and social capital, andcontribute to a knowledge-basedeconomy • Non-formallearning (e.g. viaworkplacetraining), self-directedandinformallearning is anareawherelibrariesandotherculturalinstitutionsplay a crucial role. ENTITLE Sofia, 30.9.2009

  3. Publiclibraries – learningplaces Thepubliclibrary, thelocalgateway to knowledge, provides a basicconditionforlifelonglearning, independentdecision-makingandculturaldevelopmentoftheindividualand social goups.‘ (IFLA/UNESCO publiclibrarymanifesto, 1994) Europe: 96.000 publiclibrarieswith 180 mio users • usersofallages, social groups • strongroots in localcommunities • traditionofpartnershipwithschoolsandprovisionoflearning-orientedservices ENTITLE Sofia, 30.9.2009

  4. Input, Output, Outcome • Inputmeasuresmayincludestaffnumbers, collectionsize, userspace, fundsallocated, etc. • Outputmeasuresmayincludetrainingsessionsheld, loans, userattendance at events, partnershipsformed • Outcomescapturetheeffector theimpactofusing a service, which is the real valuethattheservicedeliversfortheenduser ENTITLE Sofia, 30.9.2009

  5. Indicators Indicatorsare used to measure, simplifyandarticulateoutcomes • Simple to implement • Measurable • Action-focused • Relevant • Time-bound ENTITLE Sofia, 30.9.2009

  6. Economic, Social, CulturalImpact Florida PublicLibraries • Return $6.54 US forevery $1.00 investedfromallsources. • Forevery $6,448 US spent on publiclibrariesfrompublicfundingsources in Florida, one job is created. • Foreverydollarofpublicsupportspent on publiclibraries in Florida, grossregionalproductincreasesby $9.08 US BritishLibrarygenerates 4,40 poundsofvalue to theeconomyforevery 1pound that it spends. (study in 2003/2004) Scotland • PublicLibraryQualityImprovementMatrix (2007) thetoolforlocallibraryservices to demonstrate to thepublichowgoodprovision is andtheimportanceofthe range anddiversityoftheservicesprovided to thecommunitiestheyserve ENTITLE Sofia, 30.9.2009

  7. GlobalLearningOutcome - GLOs TheGLOshasbeendevelopedbytheResearch Centre forMuseumsandGalleries (RCMG) A tool to helppractitioners in libraries to: • Analysetheirservicesandarticulatetheirimpact on individualsandcommunities • Improveapproaches to evaluation e.g. designingquestionnaires • Drawconclusionsfromexistingdata e.g. surveysandcommentcards • Communicatewithcolleagues, funders, evaluatorsandpolicy-makersabouttheimpact on learning in differentways • Developstaffawarenessofandpractice in facilitatinglearning • Designbetterlearningexperiencesandspacesthatinspirepeople to learn ENTITLE Sofia, 30.9.2009

  8. GLOs Fivedistinctaspectsoflearningwhereculturalorganisationscanbeseen to haveanimpact: • KnowledgeandUnderstanding • Skills • AttitudesandValues • Enjoyment, InspirationandCreativity • Activity, BehaviourandProgression ENTITLE Sofia, 30.9.2009

  9. Step-by-step approach 1. step Developyourstory 2. step Collect SMART indicators 3. step Selectdatacollectionmethod 4. step Analyseresults 5. step Presentandusefindings ENTITLE Sofia, 30.9.2009

  10. 1.step: Developyourstory • NEEDS Why is thisserviceneededandwhoneeds it? • INPUTS AND ACTIVITIES Whatresources are needed to meetthisneedandwhatactivitieswillyouimplement to deliverthisservice? • OUTPUTS AND OUTCOMES Whatyouexpect to achieve? ENTITLE Sofia, 30.9.2009

  11. 2. step: Select SMART indicators What change would I observe that would tell me that there has been some progress towards achieving the outcome? > Question Bank – usefull examples of generic indicators ENTITLE Sofia, 30.9.2009

  12. 3. step: Selectdatacollectionmethods • Keepingyourownrecordsofusersandparticipants • Createquestions to putonto a questionnaire • Askpeople to writetheir general commentsabouttheactivitiestheyexperienced on a card • Conduct one-to-one interviews or focusgroups • Observehowparticipantsbehaveduringtheactivitiesand make judgmentsabouttheirlearning ENTITLE Sofia, 30.9.2009

  13. 4. step: Analysingthedata • Qualitative • Quantitative • Analysisofthedatayoucollectwillrevealwhetherthe “story” youmappedoutactuallyhappened. That is, it willallowyou to test yourhypothesis. • Alwayslinkyouranalysis to your original Story. • What is thedatatellingyouaboutwhetherandhowyouhaveachievedyouroutputsandoutcomes? • Do youhave evidence thatyouractivityhaseffectedchange on users? ENTITLE Sofia, 30.9.2009

  14. 5. Presentandusefindings • Make decisionsabouthow to interpret theresults • Exploreways to make your evidence base more robust, forexampleby: • looking at long term impactbyreturning to participants a year or twolater to check on progress • sharingthisframeworkandexchangingfindingswithotherlibrarieslocallyandnationallyforbenchmarking • comparedataforusersandnon-users in termsoflearningoutcomes • buildpartnershipswithotherlocalorganisations to monitor social trends ENTITLE Sofia, 30.9.2009

  15. GLOsTools • Guidance on how to developthestory • Usefulexamplesofgenericindicators – Question bank • Samplequestionnaire • Examplesofhow to linkyouroutputsandoutcomes to anindicator, • Reportstructure • Casestudies, describingeach step ENTITLE Sofia, 30.9.2009

  16. Logic model: Information literacy for seniors ENTITLE Sofia, 30.9.2009 ENTITLE Sofia, 30.9.2009

  17. Putting together outcomes, indicators and methods ENTITLE Sofia, 30.9.2009 ENTITLE Sofia, 30.9.2009

  18. LifeLongLearning in Slovenia ENTITLE Sofia, 30.9.2009

  19. ProvidersofAdultEducation • Institutions for the education of adultssuch as folkuniversities • Institutionsfor education of youth, additionalprogrammesforadults • “Otherorganisations”: • libraries, museums, theatres, archives, centres of culture etc., political organisations and parties, organisations for rural and farmer population, organisations of local communities, organisations for leisure time, professional organisations, social welfare organisations, organisations for the disabled, organisations for help to families, parents, organisations for tourism, organisations of seniors, housewives ENTITLE Sofia, 30.9.2009

  20. AdultsandLearning • 15,3% inhabitansbetween 15 and 64 involved in anykindofadulteducation (EU averaga is 10,2%). • 84% ofthemparticipate in thevocationalprogrammes. • Adults don’t participate in learning for different reasons from those of young people. It may be lack of information, or fear of participation, because of the social or economic appurtenance to a particular group, or a reduction in the ability to plan the future, or bad experiences from past education and training, or an inefficient system for informing and presenting new learning programmes. ENTITLE Sofia, 30.9.2009

  21. The Slovenian Institute for Adult Education • The national institution for development, research and counselling in the field of adult education. The Institute’s basic mission is to support the culture of lifelong learning and education in Slovenia • The developer and coordinator of most adult education programms ENTITLE Sofia, 30.9.2009

  22. LibrariesandLearning • Traditionalactivitieswithinlibrariessuch as giudedvisits, presentations of newbooks, meetingswithwriters, playhourswithbooks, storyhours, creativeworkshops for childrenandadults, discussionswithexpertsaboutinterestingandcurrenttopics, exhibitions, ICT coursesetc. • Activitieswhich are theanswer to thechanges in thesociety, cultureandtechnologyand are run in cooperationwithotherinstitutionsandpartners ENTITLE Sofia, 30.9.2009

  23. Examples • Study circles / take place in public libraries • Open learning centres / a public library is a coordinator of the national network • Learning exchange / started in public library, now it coordinates the national network • Lifelong learning centres / almost all public libraries are part of the network • The third age university / good cooperation with public libraries. ICT trainings for elderlies • Employment information service / based in the public library • Centres for Informing and Vocational Counselling/ some centres in public libraries • Youth information centres / information, create their own programme, free study help ENTITLE Sofia, 30.9.2009

  24. GLOs Testing in Slovenia ENTITLE Sofia, 30.9.2009

  25. Whereandwhen • City Library Ljubljana • Maribor Public Library • September 2008 • 6 learning courses ENTITLE Sofia, 30.9.2009

  26. Learningcourses • Unemployed • Interview withemployer • How to be dressed for the interview • Colours and business dresses • Don’t let the stress stress you • Seniors 5. Informationliteracy • Students 6. Informationliteracy ENTITLE Sofia, 30.9.2009

  27. Unemployed • 4 workshops • 42 participants • Methods: • Interview • Questionaire ENTITLE Sofia, 30.9.2009

  28. Unemployed - Outcomes • Knowledgeandunderstanding • acquiredknowledgecanbe used in practice • Skills • Participants are betterpreparedforthejobsearchingprocess - interview • Altitudesandvalues • Confidence, self-esteemhasraised • Conntactswithotheruneployedpeople • Activity • Improvementofchances to find a job ENTITLE Sofia, 30.9.2009

  29. Informationliteracyforseniors • 3 days • 4 participants (2 groups) • 57 – 65 years old • Bad or very bad knowledge before the workshop • Method: • Interview before and after the course ENTITLE Sofia, 30.9.2009

  30. Seniors - Outcomes • Knowledge and understanding • The ability to use computers in everyday life has improved • Skills • Easier to search the internet than the library catalogue • Altitudes and values • Improved communication with friends and family • Activity, progression • Inclusion in the community has increased ENTITLE Sofia, 30.9.2009

  31. Informationliteracyforsecondaryschoolstudents • 45 students (2 groups) • Methods: • Questionnaires before and after the course • Comment cards ENTITLE Sofia, 30.9.2009

  32. Students - Outcomes • Knowledgeandunderstanding • Understandingtheconceptoflibrary, howtheycanuse it • Skills • Theuseofcatalogue, orientation in thelibrary • Activity • Theuseofknowledgewhenvisitingothersimilarinstitutions ENTITLE Sofia, 30.9.2009

  33. Feedback • Very good and useful model • Includes all aspects of measuring the impact of the service • Useful supportive materials • Helps to improve the service • To optimizetheresults, themeasuringneeds to berepeated • Think about evaluation when plan the service • Time consuming ENTITLE Sofia, 30.9.2009

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