Ingram Digital Presentation Canadian Research Knowledge Network Annual Pre-Conference

1. Ingram Digital Presentation Canadian Research Knowledge Network Annual Pre-Conference Réseau canadien de documentation pour la recherche Montreal, Canada September 22, 2008 Linda Vendryes, VP Channel Development – Ingram Digital Steve Forest, Director of E Content – Coutts Library Services

2. Agenda • Ingram Content Companies • Ingram Digital Group • Coutts Information Services • Humanities & Social Sciences Collections • CRKN Agreement Points • MyiLibrary Platform & Functionality • Other Ingram Services • Contact Information • Demonstration

3. Introducing theIngram Content Companies

4. The Ingram Content Companies

5. Ingram Book Headquarters • Over 18,000 publishers • Over 30,000 customers • 1.5 million titles in stock • 5.4 million titles in database • Global distribution

6. The Power of Print-on-Demand • 50 million books printed • Currently 1.5m books per month • Average print run 1.8 • Operations in USA and Europe • Repository of 600,000 titles • Paperback, hardback, color • Plans for global rollout • Distributed print through On Demand Books..

7. Ingram Digital - Digital content. Delivered. Ingram Digital is the leading independent e-content distributor and supplier of digital content management, hosting, and distribution solutions for publishers, retailers, libraries, higher education institutions and resellers worldwide • 130,000 downloadable e-books • 150,000 academic reference titles accessible online • 3,000 e-textbooks - Delivery solution for CourseSmart • Partner of choice to over one thousand publishers, and hundreds of retailers, libraries and distributors worldwide • Powering some 40 commercial websites for e-books • Serving thousands of libraries in over 30 countries • Repository of 600,000 digital titles at Lightning Source for conversion • 250,000 digital files being added annually • Ability to download content to portable devices • Services to include bulk purchase negotiations with publishers

8. Coutts Library Services • Coutts Information Services is the academic library sales arm of the Ingram Book Group and a distributor of Ingram Digital products that include: • MyiLibrary titles • eAudio (launching in Fall 2008) • Coutts currently sells both print and electronic content into all provinces throughout Canada and to 90% of all major Canadian academic institutions. • Coutts Information Services is the Project Coordinator for CRKN Member Libraries located in Niagara Falls, Canada.

9. CRKN Delivers Content

10. Humanities and Social Sciences Collections • Taylor & Francis - 11,697 Titles – published between 1933 -2008 - Dual Access on MyiLibrary and T&F Site • Oxford University Press - 5,038 Titles – published between 1948 – 2008 - Dual access not available on OUP site currently • Cambridge University Press - 2,431 Titles – Published between 1995-2007 • Dual access not available on CUP site currently 1,000 Front List Titles to be added over next three years.

11. Points of the Agreement • Content purchased in perpetuity • Unlimited access for CRKN Member Libraries • Usage Stats per institution available – Counter Compliant • Branding available per institution • Free MARC Records • 20% printing allowed per book • Content (i.e. chapters, pages) can be printed and print format used for ILL • Libraries can add content to existing MIL platform • Local loading option available – needs publisher approval • Coutts Information Services – local management

12. Institution Solutions MyiLibrary

13. MyiLibrary e-book Model • Aggregated e-book Solution – 350+ Publishers • Web/Browser Based Platform • License Titles in Perpetuity • Purchase title by title or by collection • Online Simultaneous Multi User Access • ILS Integration via MARC Records • Patron Driven Model (MPS)

14. MyiLibrary - Key Library Customers

15. MyiLibrary Today Flexible Acquisition Models Title List Generator User Features – bookmarks, annotations, save searches Copy, Paste, Print Multi-page viewing In-library and remote access COUNTER compliant usage statistics Long Term Viability via Ingram MyiLibrary Platform

16. MyiLibrary – Version 4.0 250,000+ Academic e-books 100,000 Trade e-books 10,000 e-audio books Enhanced Searching Downloadable e-books Open URL Compatible MyiLibrary Platform

17. MyiLibrary – Search

18. MyiLibrary –Screen Shots MyiLibrary – Discovery

19. MyiLibrary – Use

20. Discovery • Without Discovery – there is no usage. Ingram believes in multiple ways to promote discovery and access. • ILL System • Federated search portals • Electronic catalogs • Search and Discover tools • Widgets • Marketing promotions throughout libraries websites/signs/etc

21. MyiLibrary Electronic Inter Library Loan • Partnership with Canada Institute for Scientific and Technical Information (CISTI) for e-ILL • CISTI Model Currently in Use http://loans.myilibrary.com http://cat.cisti.nrc.ca/search • Library and/or Public User Can Borrow a e-Title for $25 for 30 days • 26,000+ Science, Technology & Medical Titles Available

22. Ingram Contact Information • Branding Site/Adding URL Resources/technical questions: • support@myilibrary.com • Local Human Help for questions and support • sforrest@couttsinfo.com 905 294 4290 • ncatallo@ingramdigital.com 303 790 9795 • lvendryes@ingramdigital.com 615-213-5488

23. Coutts Contact Information • Clare Appavoo, Sales Director Canada • cappavoo@couttsinfo.com • 416 544 1409 • Yves Vanier, Area Manager Eastern Canada • yvanier@couttsinfo.com • 450 674 9166 • Kara Gourley, Area Manager Central Canada • kgourley@couttsinfo.com • 647 342 5272 • Alison Griffin, Area Manager Western Canada • agriffin@couttsinfo.com • 604 987 1408

24. Ingram Library Services - MyiLibrary Demonstration MyiLibrary

25. Ingram Library Services - MyiLibrary Questions & Answers