Ho Nai Choon President IDS-Gintic Pte Ltd Email: ncho@gintic.gov.sg

1. Singapore Experience in Supply Chain Management Reengineering Ho Nai Choon President IDS-Gintic Pte Ltd Email: ncho@gintic.gov.sg

2. Agenda • Trends towards Networked Economy in Singapore • Examples of supply chain process reengineering

3. Trends towards Networked Economy in Singapore

4. Sectors Current contribution Future contributionElectronics 50% 40%Chemicals 24% 20%Engineering 17% 20%Biomedical 9% 20% Composition of the manufacturing Industry in Singapore

5. Sectors Best of Class MedianElectronics 38 67Chemicals 23 47 KPI: Inventory days

6. Net Markets Collaboration Enterprise Collaboration Net Markets Collaboration Distribution Integrate Business Processes in the Supply Chain

7. Evolution of CALS • Two key trends • Collaboration • Standardization • Major organizations • CALS • SCOR • Rosettanet

8. Evolution of CALS • Computer-Aided Logistics Support • Key Supporter: US Dept of Defense • 1985: Enable US DoD to manage large volume of technical information required for new weapons systems • Transition from paper-intensive to a “minimal paper” environment

9. Evolution of CALS • Continuous Acquisition & Life-cycle Support • Key Supporters: US Dept of Commerce & large corporations • Early 1990s: Commercial CALSaims to enable manufacturers & their business partners to work from a common digital database over entire life-cycle of product

10. Evolution of CALS • Commerce At Light Speed • Key Supporters: Electronic Commerce community • Mid-1990s: Reflect growing importance of Electronic Commerce in Global Economy

11. CALS & Relationship with Other Initiatives • Key: • CE = Concurrent Engineering • EDI = Electronic Data Interchange • STEP = Standards for the Exchange of Product Model Data Global Strategy CALS needs Key Processes CE which requires EDI , STEP,SGML(XML ) Exchange Standards and uses Information Infrastructure The Internet to support Enterprise Integration Corporate Operational Environment for Agile Manufacturing in an Electronic Commerce Environment Goal Adapted from: CALS Journal (Winter ‘93)

12. CALS Components • Acquisition • Electronic Commerce / EDI (UN/EDIFACT)/Rosettanet • Design & Engineering • Concurrent Engineering • Product Data Management & Workflow • IGES & STEP

13. CALS Components • Documentation • SGML/XM L • Integrated Electronic Technical Manual (IETM) • Logistics • Supply Chain Management/SCOR

14. CALS Association (Singapore) • To establish a cooperative framework for CALS within the industry • To promote the implementation of international and business standards • To increase awareness and adoption of CALS.

15. Part of the International Industry effort to establish a standard to support e-Business

16. RosettaNet Standards • Business and Technical Dictionaries - define common properties for products, trading partners and business transactions • RosettaNet Implementation Frame-work (RNIF) - provides specific details on how to implement the RosettaNet process and data standards. Assumes partners will use XML documents and the Internet for B2B information exchange and transactions. • RosettaNet PIPs - define the specific sequence of steps required to complete a B2B process

17. PARTNER INTERFACE PROCESS PIP vs. EDI PIP EDI Process-centric Real-time 100% of inter-enterprise processes Internet-enabled XML Global Cost effective/efficient to implement All businesses Standard industry dictionaries Message-centric Batch 10% VAN-enabled X.12 /EDIFACT Regional Expensive /long cycle implement. Large businesses Custom

18. SCOR Supply Chain Operations Reference model Developed by the Supply Chain Council, SCOR is a standard supply-chain process reference model. That is, SCOR represents processes that are common to any manufacturing company. Think of SCOR as a blueprint of standard supply chain practices. The model helps you:

19. ARIS EasySCOR utilized for SCOR Modeling Plan Source Make Deliver Deliver D1 Deliver Stocked Products D2 Deliver Make-to-Order Products D3 Deliver Engineer-to-Order Products D0 Deliver Infrastructure Level One in EasySCOR Modeler Level Two in EasySCOR Modeler Level Three in EasySCOR Modeler D1.7 D1.6 D1.5 D1.4 D1.3 D1.2 D1.1 D1.8 D1.9 D1.10 D1.11 D1.13 D1.12

20. Examples of supply chain process reengineering

21. Major e-Business Applications SCM CRM Rosettanet E-Business Portal , EAI Enterprise Application Integration

22. Chartered Semiconductor Manufacturing - eFAB Case Study in Semiconductor Industry - E-FAB • E-Business strategy development and implementation for a Semiconductor Manufacturing to realize their eFAB initiative. • The eFAB™ initiative is a Semiconductor Manufacturing Industry Collaboration to define Open, Core Data Exchange Standards, delivered in rapid implementation cycles. • Customer Centric Solution • Business-to-Business Systems Integration • On-line Product Visibility • Secure Data Transactions • Semiconductor Industry Collaboration and OPEN Data Exchange Standards • Supply Chain Optimization and Responsiveness

23. Chartered Semiconductor Manufacturing - eFAB • Benefits of our approach: • Clear communication of business requirements and transparency of impact from e-Business initiative • Quantifiable performance targets available • Coherent, integrated vision of e-Business as a strategic competitive advantage for Chartered • End-user support and buy-in from strategic partners- Driven by business but supported by IT • Clear technology roadmap and system for continuous process performance improvement established