MyFreeTaxes Software Demonstration bit.ly/taxtooltraining

1. MyFreeTaxes Software Demonstrationhttp://bit.ly/taxtooltraining Lee Davenport One Economy Corporation ldavenport@one-economy.com

2. One Economy Corporation

3. Agenda • Orientation and Purpose • Tax Scenario • Tax Preparation • Household Information • Income • Credits and Deductions • Quality Review and Filing

4. One Economy’s free tax software guidesusers through the often complicated process of understanding and filing their taxes in accessible, easy-to-understandlanguage. The Beehive’s Tax Tool empowers people to take control of their finances and achieve self-sufficiency. Empowering Communities

5. One Economy Offers • 600,000 visitors have learned about taxes and how to find a local VITA site • > 50,000 clients from 50 states or on military deployment have prepared and e-filed free federal and state returns • >$60 million in refunds returned using the Beehive Tax Tool • 39% of filers qualify for the Earned Income Tax Credit (EITC)

6. Program Eligibility • 2010 Adjusted Gross Income < $57,000 • Valid SSN# or ITIN# • Valid Email Address

7. Online Tax PreparationSite Logistics Important Client Documents • Social Security Number or Individual Taxpayer Identification Number for all names on return, including dependents • Proof of Income: All W-2, 1098 and 1099 forms • Total paid for child care provider and provider’s Taxpayer Identification Number or Social Security Number • Bank account number(s) (if client is direct depositing the refund)

8. EITC by Text Message • Ideal for Client use • Compete with Holiday Loan Marketing!

9. Smartphone Applications • Ideal for field work and volunteers • Uses images and graphics to estimate eligibility • Spanish and English

10. Staff Roles & Responsibilities CLIENTS MUST COMPLETE THEIR OWN RETURNS. Tax Coach: VITA certification, only person responsible and designated to answer ALL tax-related questions • Work with clients on a one-to-one basis if traffic is slow; OR • Work as a roving coach helping a group of clients at once Tax Assistant: ONLY answer web site-related questions, not tax questions • Check eligibility, documents • Explain process • Promote program Data Collection: Tax Coach and Assistant will be responsible for collecting site-specific data, sign-in sheets

12. Client Experience Step 1: Intake, sign-in and client triage Step 2: Begin tax preparation, ask Tax Coach for assistance if any tax questions arise or Tax Assistant for website questions Step 3: Final return printed and client receives a document with important post-filing instructions • Telephone number for any tax-return questions – IRS and local tax number • User ID/Password information

13. TheBeehive.org

14. MyFreeTaxes.com

15. If you do not see the Beehive logo in the upper right corner, do not proceed. Log out and start again at TheBeehive or MyFreeTaxes

16. Single, 1 W-2 • Taxpayer Info • Tom Ashbrook • Occupation: Coach • 1000 Broadway, Austin, TX, 78756 • DOB: 01/01/1970 • SSN: 555-55-XXXX

17. Dependent Info • Son • John Ashbrook • DOB: 01/01/1999 • SSN: 555-55-XXXX • Lived with Tom all 12 months in 2010

18. Sample W-2