Agenda

1. Agenda • Overview of BCBSSC • BCBSSC Web and Desk Top applications • BCBSSC and SOA • SOA Thoughts • BCBSSC & SOA Express • Q &A

2. Overview of BCBSSC • BCBSSC has represented the BlueCross BlueShield brand in South Carolina for 61years • BCBSSC is a mutual insurance company and includes numerous “Companion” subsidiaries • Dealing with Life Insurance, Property & Casualty, HMO, Technology, Data Center Services, etc….. • Major governmental contracts dealing with Medicare, TRICARE, VA Hero

3. BCBSSCInformation Systems (I/S) Division • Centralized IT organization supporting systems development and data center. • I/S Division provides support for BCBSSC and well as out-sourcing support for external clients • Business within a business • Well respected for technology advancements within BCA family. • Recent contract awarded as one of three data centers supporting CMS (Medicare)

4. My Role within the I/S Organization • Director, Internal Resource Management (IRM) • Programming Support • Manage the existence and support for all internal tools • Liaison between Development staff and Tech Support • Recovery Management • Analytics • Quality Assurance

5. Focus on Core Competency One of the I/S Guiding Principles for the last 20+ years has been to focus on our core competency. Developing and supporting software that support the Health Insurance industry with unique functions and features that differentiate a client from their competition To achieve this we leverage other companies core competencies for specialized knowledge and technology offerings. Ex: 1. Clinical Management software - Contains in depth medial knowledge of treatment plans and case studies 2. SOA Express code generator Web Services generation, LINK3270 expertise

6. BCBSSC Web and Desktop Applications • BCBSSC Web and Desktop applications have been highly functional (not just text) from day one. • They are true portals into our core applications. • Have received numerous National, Regional and State awards

7. BCBSSC Web and Desktop Applications • However, the underlying technology is antiquated and reaching its limit to handle the growing level of usage. Under TN3270 each screen “action” requires communications to occur across the network with each screen action. The response time is the same as any user accessing the information through normal green screens. Screen Scraping

8. SOA – Service Oriented Architecture • The following Architectural principles have been engrained into BCBSSC’s development strategy for 20+ years • Modularity • Loose coupling • Reuse • Encapsulation • Flexibility • SOA is today’s packaging of these long standing principles • Web Services is a communication protocol that provides support for these principles within today’s technology

9. MFEEE SOA Capability -SOA Express SOA Express code generator enables IT organizations to capture complete CICS business processes and produces industry-standard components in the form of JavaBeans, EJBs, COM, Web Services and XML that are reusable throughout the enterprise. We are leveraging Micro Focus’ core competency to generate the appropriate code, while we focus on the insurance industry. We can modernize the application without having to develop expertise in the technology.

10. BCBSSC Web and Desktop applications • SOA Express code generator provides a SOA standard presentation layer for mainframe applications with extraordinary performance. • LINK3270 high speed CICS interface provides program to program interaction moving the processing logic to the mainframe.

11. MFEEE SOA CapabilitySOA Express SOA Express generates the entire component, middleware and back-end source code needed to access mainframe CICS applications with the latest technologies. No hand coding or changes to existing systems is required.

12. SOA Express – Results • Response Time Improvement • MQ & LINK3270 versus TN3270 Response Time improved from 8 to 10 fold .12 seconds versus 1.02 seconds

13. SOA Express – Results • Response Time Improvement • Customer Desk Top experiences 2-12 fold improvement based upon data volume

14. SOA Express – Results • Scalable with minimal overhead • MQ & LINK3270 leverage Host scalability capabilities

15. LINUX Web Sphere SOA Express – Results The NEXT Level of Scalability: Through WebSphere Application Server for LINUX under z/OS the execution of our generated services will occur on the Enterprise Server. Providing further performance and scalability improvements. Enterprise Server z / OS VM

16. SOA Express – Results Coding done at application logical level not requiring CICS, Web Service, LINK3270 detailed technical knowledge CICS Transaction and Presentation Layer Independence

17. SOA Express – Results • Deployment options independent of Service navigation logic • Middleware Independence and Flexibility • Through utilizing a code generator the following will be achieved • Code Consistency • Reduction in volume of code to maintain • Increased productivity

18. Micro Focus Core CompetenciesWe Have and Will Be Leveraging • Application Code Generation • COBOL expertise • Teleprocessing Interface • Link3270 • Middleware Interface • MQ • SOA Code Generation • Web Services • EJB

19. Q & A