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Study Question 5: How can stress be managed in a change environment?. Stress A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities. Stressors Things that cause stress Originate in work, personal, and nonwork situations.
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Study Question 5: How can stress be managed in a change environment? • Stress • A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities. • Stressors • Things that cause stress • Originate in work, personal, and nonwork situations. • Have the potential to influence work attitudes, behavior, job performance, and health. Management - Chapter 18
Study Question 5: How can stress be managed in a change environment? • Work factors as potential stressors: • Includes: • Excessively high or low task demands. • Role conflicts or ambiguities. • Poor interpersonal relationships. • Too slow or too fast career progress. • Work-related stress syndromes: • Set up to fail. • Mistaken identity. Management - Chapter 18
Study Question 5: How can stress be managed in a change environment? • Personal factors as potential stressors: • Includes needs, capabilities, and personality. • Stressful behavior patterns of the Type A personality: • Always moving, walking, and eating rapidly. • Acting impatient, hurrying others, disliking waiting. • Doing, or trying to do, several things at once. • Feeling guilty when relaxing. • Trying to schedule more in less time. • Using nervous gestures such as a clenched fist. • Hurrying or interrupting the speech of others. Management - Chapter 18
Study Question 5: How can stress be managed in a change environment? • Nonwork factors as potential stressors: • Includes: • Family events. • Economics. • Personal affairs. • “Spill-over” effect on the stress an individual experiences at work. Management - Chapter 18
Study Question 5: How can stress be managed in a change environment? • Consequences of stress: • Constructive stress. • Acts as a positive influence. • Can be energizing and performance enhancing. • Destructive stress. • Acts as a negative influence. • Breaks down a person’s physical and mental systems. • Can lead to job burnout and/or workplace rage. Management - Chapter 18
Figure 18.7Potential negative consequences of a destructive job stress-burnout cycle. Management - Chapter 18
Study Question 5: How can stress be managed in a change environment? • Personal wellness: • The pursuit of personal and mental potential though a personal health-promotion program. • A form of preventative stress management. • Enables people to be better prepared to deal with stress. Management - Chapter 18