Addressing Government Priorities: Role of Cloud

1. Addressing Government Priorities:Role of Cloud Inflexion 2013 February 18, 2013 Joan McCalla Internet Business Solutions Group

2. Outline • Government Challenges Globally • Opportunity for Cloud • Government of India Cloud • Next Steps

3. Where am I coming from? • ~30 years Public Servant • From 1999 - Corporate Chief Strategist, Government of Ontario, Canada; including eGovernment • Previously with Min. of Economic Development and Trade; including provincial telecommunications and computing strategies • Since 2006 • Internet Business Solutions Group, Global Public Sector team, Cisco • Strategic advisory services to governments around the world • Includes ongoing engagement with the Government of India (DEIT/NeGP)

4. The Public Sector “Balancing Act” Open public access to information Ensure security and privacy Manage budget pressures Hire & retain top talent Focus on internal agency operations Drive inter-agency interoperability Expand services for citizens, stakeholders Control IT operating costs

5. Policy & Technology are Drivers of Change PUBLICPOLICY Education Energy Entertainment Healthcare Transportation Urban Development TECHNOLOGY

6. For Public Sector IT Teams, the Challenges are Numerous What keeps them up at night? Complexity Compliance Scalability Transparency Economic Turbulence Administration Directives Siloed Communities of Interest Regulatory and Legal Efficiency IT Security National Security Budget Pressures

7. The Opportunity is Significant Public Sector Technology and Innovation • Positive impact on the economy • New ways for citizens to engage • New level of inter-agency collaboration • Cost control and new services We have a chance to rewrite the next chapter, through public & private sector partnership with Cloud Computing

8. Cloud Computing vs. Traditional IT Traditional Computing Cloud Computing Consumption Dedicated Shared Traditional hardware procurement Ease of Use Self service New services added manually Scale on-demand Scalability Manual repair of system failure Automated recovery due to integration / interoperable Availability Minutes Provisioning Months Incremental CapEx purchases Pay per use Cost

9. Cloud Definition from NIST Visual Model of NIST’s Working Definition of Cloud Computing Rapid Elasticity Measured Service Essential Characteristics On-Demand Self Service Broad Network Access ResourcePooling Software as a Service (SaaS) Platform as a Service (PaaS) Infrastucture as a Service (IaaS) Service Models Deployment Models Community Hybrid Public Private http://www.csrc.nist.gov/groups/SNS/cloud-computing/index.html

10. Key to Broader Adoption of Cloud: Trust Security Control Service-LevelManagement Compliance Before the Economics of Cloud Computing Can be Considered, Organizations Require a Trusted Service Infrastructure

11. Cloud ComputingTargeting Agility and Efficiency CloudComputing Trusted Controlled Reliable Secure Flexible Dynamic On-demand Efficient

12. Virtualization Governance & Security Information & Applications Network Platform Trusted Cloud: The Best Of Both Worlds Trusted Flexible Control Dynamic Reliable On-demand Secure Efficient CloudComputing Virtualized Data Center

13. Public Sector information assurance requirements drive unique requirements that few Public Cloud providers can meet Private Clouds can offer the benefits of Public Clouds with additional integrated securitycapabilities not available in Public Clouds Private Clouds will be deployed in parallelwith other Cloud delivery models The Public Sector & Private CloudsMore Relevant Than Anywhere Else

14. Governments Around the World are Moving towards Cloud • United States • “Cloud First” Policy in place; various measures to accelerate adoption • Japan • Smart Cloud Strategy • New Zealand • “sovereign “ (on shore) cloud • Integrated strategy for the EU • Legal framework, standards, governance • United Kingdom • “G Cloud” Strategy: buying, managing and using cloud services • Focus on commodity-type apps/purchase from public cloud

15. Making it a reality How do we change the way we buy and use ICT? How do we encourage adoption of Cloud services?

16. GI-Cloud (Gov’t of India)Situation, Complication, Question, Answer (SCQA) Situation: Slow implementation of the National eGovernance Plan (NeGP). • Deployment of e-Services and other ICT-enabled applications across the Government (national, state and municipal level); ICT Infra (State WAN, State DCs and 100,000 Internet kiosks) ready. • Interest from the Government of India in establishing the next “big” economic growth opportunity. • Complication: Lack of capacity and significant duplication of efforts • Capacity to conceptualize , design and implement major ICT-enabled transformation and improved services (including eServices); • Significant time requirements for procurement; • Duplication of investment in consultants and applications development and deployment.(35 states) • Question: • Is there an opportunity to accelerate the deployment of eServices and other ICT-enabled business transformation across the Government of India by utilizing cloud computing? • Is there an opportunity to build upon the investments already made in ICT infrastructure? • In addressing the needs of the Government, is there an opportunity to build India’s capabilities as a global provider of Cloud services? • Answer: Yes to all three questions, • Building on investments already made, a Government of India Cloud will deploy government eServices across India more quickly with less duplication of effort. • A private (GI) cloud is proposed under public sector governance; participation of the private sector in the GI Cloud will build experience that could lead to other economic opportunities.

17. Overarching Vision of GI-Cloud • To accelerate delivery of e-services as envisaged under National eGovernance Plan (NeGP) and to optimize ICT spend of the government

18. Reports by the Taskforce • Last week the Department of Electronics and IT posted two reports for consultation: • Indian Government GI Cloud Strategic Direction Paper • GI Cloud Adoption and Implementation Roadmap • http://deity.gov.in/content/data-centre

19. Indian government’s Proposed ‘CloudFirst’ Policy • Government departments at the centre and states to be encouraged to first evaluate the option of using the GI Cloud for implementation of all new projects funded by the government. • Existing applications, services and projects are to be evaluated to assess whether they should migrate to the GI Cloud. (All new applications to be cloud ready).

20. Cloud as Shared Applications Platform • IaaS and PaaS: Making available compute, storage, network and application development platforms on demand, thus cutting down development cycle • SaaS/App Store: Delivery of e-services to multiple departments and states. Making available applications and re-usable components

21. Numerous challenges to be managed • Getting governance right • National strategy/benefits to all India within a federal structure • Appropriate control while unleashing innovation • Economies of scale and benefits of competition • Supported by cloud architecture and technology • eGovernance progress in India is at an Inflexion Point

22. Recommended Roadmap Create Enabling Environment • Finalize Vision • Get States on board • Create Empowered Body AMO & OMU Formation • Establish Charter Membership, Process & Tools • Define standards and Taxonomy Create 3 or 4 NIUs Infrastructure Adaptation • Either existing entities or • Incorporate new ones. • Inventorise existing applicable infrastructure assets • Rationalize and consolidate/ • expand Implementation and migration • Provider contracting • Define SLAs and KPIs • Migrate applications • Market and respond to Bids App Stores for Government • Easy to use applications • Email, PIS, Accounting, inventory management, e-office etc Operate and Manage • Monitoring, • administration, • provisioning, • change management

23. Conclusion • Virtuous Cycle: Win-win-win potential • Win for common man across India • Win for governments to accelerate progress while managing scarce resources (people, financial and technology) • Win for inclusive economic and social development for India

24. Thank you ! jmccalla@cisco.com