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Digital Engagement in Public Administration. Emer Coleman Founder DSRPTN. control (spin?). chaos (reality?). leaking (really?). london 2011. goddammit is anyone in charge of the bleedin ’ shop?. #Londonriots. here comes everybody. its life Jim but not as we know it.
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Digital Engagement in Public Administration Emer Coleman Founder DSRPTN
control (spin?)
chaos (reality?)
leaking (really?)
goddammit is anyone in charge of the bleedin’ shop? #Londonriots
#unlessyoureanidiot (emer bangs head on table)
and we should engage because? (apologies for stating the obvious) Former GDS colleague 49 18
what we see vs what they see (5 year old’s response to this picture) “A laptop that prints as you write and you don’t have to plug it in.”
say hello to the digital natives (and they’re coming to get you)
what will matter to them in their social world? how relevant are you and what’s your standing in the conversation?
trust agents (helping to repair the trust deficit)