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When Excellence Matters… EXCEL Delivers

EXCEL Staffing Services, Inc. When Excellence Matters… EXCEL Delivers. Company Overview. EXCEL Staffing Services, Inc. ( EXCEL) is a Full Service Temporary Staffing Agency that has delivered world-class service throughout the greater Richmond and Northern Virginia area since 1999.

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When Excellence Matters… EXCEL Delivers

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  1. EXCELStaffing Services, Inc. When Excellence Matters…EXCEL Delivers

  2. Company Overview EXCEL Staffing Services, Inc. (EXCEL) is a Full Service Temporary Staffing Agency that has delivered world-class service throughout the greater Richmond and Northern Virginia area since 1999. EXCEL is considered a leader of firms providing professional, administrative/clerical, light industrial/labor and technical personnel support to the public, private and Federal sector. EXCEL specializes in the placement of temporary, temp-to-perm and direct placement of qualified candidates.

  3. Company Overview Under the leadership of Billie Brown, President/CEO, EXCEL has developed an extensive and impressive track record within our three (3) temporary staffing divisions: • Administrative/Clerical • Light Industrial/Labor • Federal Government 8(a)

  4. The Ace Program EXCEL has recently launched The ACE Program, Another Chance to EXCEL, a 501 (c)(3) nonprofit organization that will provide vocational and educational training for the disadvantaged and ex-offenders. It’s primary mission to provide the necessary skills and training needed to prepare its clients for the successful transition into the mainstream work force. The Ace Program is based in Petersburg, Virginia, and will provide the following on-site training: • Vocational • Literacy • Life Coaching

  5. Certifications EXCEL Staffing is 100% Women and Minority owned and has the following certifications: • WMBE Certification • SBA 8 (a) Certification • VMSDC Certification • SWAM Certification • DBE • LDBE

  6. EXCEL Philosophy EXCEL is dedicated to providing un-paralleled personalized, professional and technological services, tailored to meet and exceed our client’s goals and expectations. Our reputation is primarily attributable to our fundamental values—collaboration, commitment to excellence, cost effectiveness, integrity, quality services and technical quality.

  7. EXCEL Corporate Strengths • A number of corporate strengths serve as principles that guide our work. These include: • A strong and responsive client-driven orientation, emphasizing high quality and exceptional value. • A commitment to client satisfaction as our most important business objective. • Understanding the client environment while working proactively and strategically to meet its needs. • Delivering results – on budget and on time.

  8. The EXCEL Approach To manage each project, EXCEL deploys a management paradigm consisting of seven elements: • Communication • Decision Making • Project Implementation • Reporting • Cost Containment • Quality Control • Consultant Management

  9. EXCEL Services Your business depends upon the quality and reliability of your workforce, and EXCEL is committed to providing talent of the highest caliber.EXCEL utilizes an extensive interview and skills assessment process to ensure the quality of our candidates. These include: • Interview Process • Skills Assessment Test (QWIZ Testing Software) • Reference Check • Verification of U.S. Employment Eligibility • Criminal Record Check • Drug Screening Test * If requested by client, EXCEL will perform Criminal Record Check and/or Drug Screening Test on all candidates for placement before they are placed on-site.

  10. EXCEL Staffing Divisions • Administrative/Clerical • Light Industrial/Labor • Federal Government 8(a)

  11. Administrative/Clerical Division Our Administrative/Clerical Division concentrates on the placement of qualified candidates for both the private and public sector. Industries we have serviced include: • Financial Services • Insurance • Computer • Information Technology • Engineering • Government – Local/State/Federal

  12. Administrative/Clerical Division EXCEL specializes in the recruitment and placement of financial, office and clerical support personnel such as: • Administrative Assistants • Data Entry Operators • Pre-Foreclosure Processors • Loan Closers /Post Closers • Telemarketers • Customer Service Representatives • Accountants • Mail & File Clerks • Imaging Specialists • Collection Representatives

  13. Administrative/Clerical Division All administrative and clerical candidates have all been tested in specific knowledge and skill areas utilizing QWIZ testing software. EXCEL is able to accurately assess each candidate’s level of expertise in the following areas: • MS Word • Excel • Access • PowerPoint • Data Entry • (numeric and alphanumeric)

  14. Administrative/Clerical Division EXCEL also places talent through partnerships with national staffing agencies:

  15. Light Industrial/Labor Division Our Light Industrial/Labor Division recruits and places skilled and unskilled laborers and tradesmen on construction sites under general contractors, subcontractors, and architectural and engineering firms. EXCEL provides janitorial, housekeeping and custodial services at hospitals, universities, and federal & state agencies, as well as private and public corporations. We also place temp and temp-to-perm factory and assembly workers within the assembly, production and manufacturing industries.

  16. Light Industrial/Labor Division EXCEL Sample Light Industrial/Labor Positions include:

  17. Light Industrial/Labor Division EXCEL is also an approved minority-staffing vendor providing skilled and unskilled laborers and tradesmen to the contractors on the project sites listed below.

  18. Light Industrial/Labor Division Partnerships and Future Projects: • Fort Lee • Miller & Rhodes • MeadWestvaco • Gilbane Building Company • H&M • Virginia Commonwealth University • AERC • Wyeth Pharmaceutical

  19. Federal Government 8 (a) As an SBA (8a) contractor,EXCEL Staffing Services has provided administrative/clerical and light industrial staff to several government agencies such as the Department of Veterans Affairs, The Department of Defense, the General Services Administration and the U.S. Department of Agriculture.

  20. EXCEL Clients Current EXCEL Clients include: • SunTrust Bank • SunTrust Mortgage • City of Richmond • Richmond Public Schools • Hourigan Construction Company • Lanier Meter Services • Diamond Hill Plywood • Gilbane Building Company • Tyson Foods • W M Jordan

  21. EXCEL Recruitment EXCEL utilizes an organized and systematic approach in our recruitment program incorporating the following methods: • ERecruiting • www.excelstaffingservices.net • Recruiting Network • Job Fairs • Job Service Organizations • Colleges and Universities • Business and Technical Schools • Trade Associations and Organizations • Employee Referral Program

  22. Quality Control Program EXCEL firmly believes that a strong, efficient Quality Control (QC) program must establish clear, pro-active procedures and objectives to maintain effective control and oversight, and ensure the desired results for our clients. Our QC program identifies and focuses upon the following key procedures and objectives: • Compliance with contractual responsibilities. • Establishment of performance standards that will meet and exceed client requirements. • Active management participation in and support of the QC program. • Quality consciousness exhibited by all members of the contract team.

  23. EXCEL Organizational Chart

  24. The EXCEL Promise Over the duration of our partnership, we will contribute whatever effort is needed to ensure that we are meeting the needs and requirements of our clients. As precautionary measures to reduce and/or prevent problems from occurring, some of the measures we take include, but are not limited to: • Assigning senior staffing personnel to monitor our employee's performance at no cost to the client. • Conducting client follow-up. • Monitoring timesheets to ensure accuracy in hours worked. • Monitoring absenteeism. • Utilizing Employee Evaluation Forms to monitor and track employee progress. • Reviewing Employee Relations Agreement with employees prior to the start of the job assignment. In regards to urgent and unanticipated job orders, EXCEL will continue to respond as quickly as possible to meet those demands.

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