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G.R.O.W. A Leadership Model to Promote Positive Change
You have been working as a director of a LTC facility for approximately 8 months and have noticed that morning care times are taking longer than they should. Some of your staff members recently shared their frustration that some of their patients have become exceptionally uncooperative and occasionally combative. Having just attended a workshop you are anxious to share CONNECT to help improve communication among staff and residents.
What goals might you have related to this situation? In order to answer this question, you must think about …. • What success might look like • Why success is important to you • Why this success might be important to your staff
What is the reality that you are faced with? In order to answer this question, you must think about …. • What you have observed • What observations have been reported • The source of this reporting
What options might you have? In order to answer this question, you must think about …. • What role you might play in making a change • What resources you have • How your staff has responded to new ideas in the past • What might be the best way to communicate with your staff members
What are you willing to try to help improve the situation? In order to answer this question, you must think about …. • What you might be able to model yourself • What might be an incentive to your staff • What might be the smallest thing you could do to promote success
You just used the GROW Leadership Model to promote positive change In this session, we will use the GROW Leadership Model to: • Identify the skills needed to be an effective leader among diverse staff caring for people with dementia. • Demonstrate communications skills needed to engage interprofessional colleagues in practice improvement activities.
4 Facets of GROW Goals Realty Options Willing to Try
Another way to look at it is: Think of it as an iterative process where each new action spurs on a new set of goals.
How Could You Use GROW to Grow? First, imagine the “ideal” and set Goals What is it that you really want to achieve?
Next, examine your REALITY What is happening now (what, who, when, and how often)? What is the effect or the result of this? What might happen if things kept going this way? What steps have you already taken towards your goal? What is holding you back?
Then, consider your OPTIONS Once you have identified obstacles, you need to find ways of dealing with them if you are to make progress.
Finally, decide what you are WILLING TO TRY Choose 1 of your options and convert it to action steps
Try it out for awhile and reflect on what worked and what might need to be modified.