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Lawson News. Alun Baker VP NW Europe alun.baker@uk.lawson.com. The New Lawson. Well-balanced in three regions Five Global Solution Centers 3,600 employees, 4,000 customers 3 rd largest public ERP provider. Americas. Europe. Asia-Pacific. 325 Customers. 1750 Customers. 1830
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Lawson News Alun Baker VP NW Europe alun.baker@uk.lawson.com
The New Lawson • Well-balanced in three regions • Five Global Solution Centers • 3,600 employees, 4,000 customers • 3rd largest public ERP provider Americas Europe Asia-Pacific 325 Customers 1750 Customers 1830 Customers Global Solution Centers
Execution Market Consolidation – But Customers Still Want Choice Large, Global Accounts SAP & Oracle JD Edwards, PeopleSoft, Baan, Infinium, Mapics SSAG, QAD, Infor, Mid-sized Accounts Microsoft, Sage, Epicor & others Small Accounts
Strategy This new company is not about costcutting, it is about growth. FY 2007 Revenue of $ 750m (artificially low) FY 2008 Revenue of $ 860m FY 2009 Revenue of $ 950m This does not include acquisitions We will do 3-4 acquisitions per year How do we make this happen ?
Product-Centric Service-Centric Strategy Become the leader in select industries Product-Centric Service-Centric Manufacturing Trade Service Providers Distribution Fashion Food & Beverage Retail Financial Services Healthcare Public Services Process Manufacturing Asset-Intensive Services Labor-Intensive Services Discrete Manufacturing
True Partnership • What do these have in common ? • CEO BP • CEO Reuters • COO JP Morgan Chase • Chairman Daily Mail and General Trust • COO of Fed Ex • CEO Yahoo • CEO of Sun • COO DHL • COO Deutche Bank • MD Virgin Mobile • COO 3 ( Hutchinson ) • MD Scottish Power • CIO Shell
Lawson Customer and User Exchange – CUE 07 • March 4 – 7 San Diego, California • Huge discount of $1200 offered to European Customers – now $895 • Reasons to consider attending • Hundreds of learning sessions • Demonstration academies • Executive forum • Lawson power training – Save the date: March 2-4 • Industry-focused thought leadership roundtables • Effective networking opportunities • Lawson experts on hand to assist you with questions and new product details • Register at www.lawson.com/cue2007.
Core Values Lawson Core Values • A global company which values its diversity • A dedication to every customer’s success • Integrity and honesty in all of our relationships • Personal accountability for results – turn promises into reality Core Values
True Partnership • We want to get closer to your Business • We will have regular documented and actioned Account Reviews • We will discuss New Business deals to see how you can help us. • We want to meet • Finance, Sales teams • Transport, Planning and Warehouse Mangers • Your Executives • Your Ecosystem • . We will run Health Checks on software utilisation • Support and Promote MUA including • Deepening the EMEA ties • Provide Expert support and attendance at Special interest groups
True Partnership – The Extended Team • In addition to your Account managers we will also introduce • Mark Illidge and Mark Willis as Client Execs • Keith Ricketts NW Marketing Director • Mark Greatrex NW Services Director • Owen Turner NW Sales Director • Jonathan Dingwall Solution Design Director • Richard Barwick and Karen Hiscock Customer Marketing • Wendy Heap Training Manager • Lawson Executives • Me
Recruitment and Resource • Lawson NW Europe are recruiting 50 people • Marketing • New Business Sales • Account Management • Business consultants • Pre Sales ( Solution Design ) • M3 Consultants • . We are relocating to new Offices in Ghent in Belgium (Axis) • We are relocating Amersfoort to Utrecht ( IT Park ) • We will relocate Elland office
Innovation Lawson Approach to Innovation: Make it Simpler for customers WHY: People can not change what they don’t understand Simpler is: • Easier to understand • Easier to implement • Less costly • Quicker ROI • Better for our customers • Makes Lawson more competitive HOW: We will simplify by: • Designing solutions for simplicity • Releasing, simpler, integrated products • Being consistent and transparent on technology • Simplifying our support process • Simplifying the upgrade processes • Simplifying professional services direct from Lawson • Simpler pricing & contracting terms
Aberdeen Group Study on “The Total Cost of ERP Systems 2006” Lawson Ranks No. 1 in ERP Software Cost Per User in Independent Research Firm’s Report on Manufacturing Industry Study validates Lawson’s per-user cost of ownership advantage ST. PAUL, Minn., Oct. 30, 2006 – Lawson Software (Nasdaq: LWSN) today announced that independent research firm Aberdeen Group’s recent study found that Lawson is the No. 1 provider in software cost per user among five leading manufacturing ERP vendors. The Oct. 17, 2006 research report by Cindy Jutras, The Total Cost of ERP Ownership, examines how five of the top ERP vendors compare against specific metrics designed to measure Total Cost of Ownership (TCO). Aberdeen based the results on a survey of 689 manufacturing companies that were using a single ERP vendor. The research validates Lawson’s advantage in three key TCO areas: price, price performance and cost of business benefits achieved. In price, Lawson has the lowest average software cost per user among the ERP vendors. The other vendor applications profiled cost up to 48 percent more per user.
Aberdeen Group Study on “The Total Cost of ERP Systems 2006” The report also showed that of the five vendors in the study, Lawson secured the lowest average cost per user per percentage point of functionality used in the ERP modules. Using the same criteria, the other vendor applications are up to 46 percent higher in cost. Aberdeen also recognized that the success of an ERP implementation needs to be measured by the achievement of business benefits such as the reduction in manufacturing operational costs and improved manufacturing schedule compliance. The study revealed that Lawson has a lower average cost per percentage point of business benefit improvement than the largest ERP vendors.
The Futurologist Dr James Bellini A 15 Year Horizon 1991: A World Without… • Internet • Emails • Websites • Text messages • Laptops • DVDs • Digital cameras • Video phones • iPods • Genetics • Chat rooms, Webcasts, Podcasts
A Future Agenda For Managers • Connectivity / mobility / real time • Regulatory / compliance culture • Corporate integrity • Sustainability • Technology • Use intelligently to manage ‘change’ • Optimise use of people / assets / time • Develop, maintain, enhance long-term CRM