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Congratulations! You are the New EO Officer, Now What?

Congratulations! You are the New EO Officer, Now What?. Carolyn Parsons Utah Department of Workforce Services Shirley Bray-Sledge Virginia Employment Commission Cece Slater California Employment Development Department Emma Woodford Oklahoma Employment Security Commission. Carolyn Parsons

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Congratulations! You are the New EO Officer, Now What?

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  1. Congratulations! You are the New EO Officer, Now What? Carolyn Parsons Utah Department of Workforce Services Shirley Bray-Sledge Virginia Employment Commission Cece Slater California Employment Development Department Emma Woodford Oklahoma Employment Security Commission

  2. Carolyn Parsons Equal Opportunity Officer Utah Department of Workforce Services August 2011

  3. Overview of DWS • Single state service delivery, one EO Officer • 9 Economic Service Areas • Programs and services • WIA • Employment exchange • TANF • Food stamps • Childcare • Medicaid

  4. Economic Service Area Map

  5. Things to Do First • Familiarize yourself with your agency’s Methods of Administration (MOA) • Know and understand all the programs and services covered under the EO provisions of WIA, 29 CFR Part 37 • Read 29 CFR Part 37 and have a copy handy for reference

  6. Things to Do Firstcontinued…….. • Get to know other similarly situated state EO Officers • Review reports/logs of complaints your agency has previously received

  7. Methods of Administration

  8. Shirley M. Bray-SledgeState EO Officer Virginia Employment Commission Commonwealth of Virginia

  9. Overview VEC VEC State Agency , one EO Officer 3 Regions (Northern, Southwestern & Southeastern) Programs and services Unemployment Insurance/ Wagner-Peyser Veteran Services/ Employer Services Trade Act Assistance/ Foreign Labor Certification Rural Services Program Migrant and Seasonal Farmworkers

  10. VEC Regions

  11. Things to Learn First

  12. Federal Programs

  13. Obtain knowledge of those programs

  14. Understand the demographics of your state

  15. Analyze/review your state’s activity for compliance

  16. Ensure your MOA complies to the federal regulations

  17. Resources • www.dol.gov/oasam/programs/crc/external-compliance-assistance.htm • WIA 188 Disability Checklist • NASWA EO Monitoring Tool • MOA Analysis checklist • CRC Webinars • New WIA EO Officers Toolkit

  18. Cece Slater, Chief Equal Employment Opportunity Office Employment Development Department State of California

  19. California

  20. New EO OfficerWhere to Now?

  21. People to Talk to

  22. Available Resources: Your manager/staff LWIA Directors and EO Officers Civil Rights Center Other State EO Officers Other Local EO Officers Your State EO Officer Former EO Officer Workforce Services Program

  23. Emma J. WoodfordCivil Rights AdministratorADA CoordinatorAffirmative Action OfficerState WIA Equal Opportunity OfficerOctober 2008 – Present Oklahoma Employment Security Commission Oklahoma’s prosperity is enhanced by OESC's efforts to provide economic stability and employment security

  24. OKLAHOMA WIA DESIGNATIONS

  25. Things “NOT TO DO”In Your Role as a New EO Officer

  26. Get to know your “Sphere of Influence” BUT DO NOT be discouraged if they DO NOT want to know you! DO NOTbecome intimidated!

  27. DO NOT try to remember everything. DO NOT sit on information too long.

  28. DO NOT spend too much time focusing on what you DO NOT have; what you CANNOT do; and/or who WILL NOT help you. DO NOT avoid regular communication with your boss or to ask for his/her help. DO NOT pay attention to the “Are You Kidding Me” look on his/her face the more you talk or the developing scowl the longer you remain in their presence.

  29. And, DO NOT give into the overpowering urge toRUNFORREST, RUN

  30. DO NOT cease to be persistent in finding ways to learn that which you DO NOT know about your profession, and turn that which you DO know into a “Best Practice”! Challenge Yourself Daily; Believe In Yourself Often; and NO MATTER WHAT…

  31. DO NOT Give Up!

  32. Summary and Conclusion Questions or comments

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