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Student Experience 2012 & Beyond. Enhancing participation and improving the success of our students. Student Service Centre. A big decision and a big task It will be more comprehensive than others but really … just the first part of improving the Student Experience
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Student Experience 2012 & Beyond Enhancing participation and improving the success of our students
Student Service Centre • A big decision and a big task • It will be more comprehensive than others but really … just the first part of improving the Student Experience • Part 2 … L&T support partnerships, transition, ??? …
SE Program – State of Play Have • A program with strong support • Increasing urgency and momentum • Some big things starting • Aligning with emerging Govt. direction • Student input soon Don’t Have • A locked in scope • A complete integrated vision for the student experience
University Plans 2001 – 2005 L&T, Research, Regional Engagement, Resource Mgmt 2007 - 2011 Courses, Research, L&T, Institutional Development 2012 – 2016 Our Students, …, …, Student Experience Program Help establish this plan Act on this plan now (even though we don’t have it yet!)
Today This is the environment and what our students will look like in 2012+ [Ross] So how will we increase participation and success of our students ? [VCF with Hedy]
INCREASING PARTICIPATION AND SUCCESS
Bradley and Participation Government targets • 40% of 25 – 34 y.o. to hold degree by 2025 (32%) • 20% of HE u/g enrolments from low SES by 2020 (16%) Compare: UK 50% by 2010 (43%) Sweden 50% now Ireland 72% by 2015 (55%) What is low SES? Statistical district (postcode) Parental HE status
Bradley identified: • Need to focus on rural/regional/Indigenous communities • Key role for DE • Key role for pathways • Move to outcomes based funding for learning and teaching • Demand driven strategy
Our students 41% are regional (national average 19%) 2% are remote (national average 1.3%) 20% are low SES (national average 15.5%) 23% of u/g students enter on basis of TAFE
Known success factors (1) • Student Faculty contact • Co-operation amongst students • Active learning • Prompt and useful feedback • Time on task • High expectations for student • Respect for diverse ways of learning
Known success factors (2) Integration: • Congruence/consistency • Commitment of institution to student welfare and success • Institutional integrity • Clear communication of expectations • Valued as a member of the community • Opportunities for peer interaction (“communal potential”)
2007 Progress Rates for Commencing UndergraduatesField UAI Group
KEY MESSAGES • CSU will have more under-prepared students • CSU must cater for very diverse cohorts • Service and support can be improved
EMERGING ISSUES • Marketing for 70 – 90 UAI • Foundation Year/College • Transition Programs • Remote Strategy
Service and Support Improvements • Whole of university approach • Integration • Quality & consistency of interactions • Active learning