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Chapter 6 delves into structured vs. unstructured data collection methods, benefits, and drawbacks. Learn about disguised vs. undisguised questions, questionnaire administration techniques, and the pros and cons of personal interviews, telephone interviews, mail questionnaires, and Internet-based surveys.
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Collecting Primary Data by Communication Chapter 6
Structured v. Unstructured • What is structure? • Fixed-alternative questions • Pros • Cons • Open-ended questions • Pros • Cons
Disguised v. Undisguised • Disguise • Definition • When to disguise? • Ethical considerations • Debriefing
Methods of Administering Questionnaire • Aspects to consider • Sampling control • Information control • Administrative control
Personal Interviews • Where? • Sampling control • Response rates • Information control • Advantages • Errors • Administrative control • Cost
Telephone Interviews • Sampling control • Issues • RDD • Information control • CAI • Length • Administrative
Mail Questionnaire • Sampling control • Response rates • Information control • Length • Sensitive questions • Administrative control • Cost • Time
Internet-based Questionnaires • Sampling control • Email lists • Response rates • Information control • Sequencing • Administrative control • Cost • Time