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GovTech 2013: Common Government ICT Architecture Version: 1.0

GovTech 2013: Common Government ICT Architecture Version: 1.0. SITA GSS: Integration & Interoperability Unathi Mtya 22 October 2013. Agenda. Introduction Government Strategy Issues, Challenges & Initiatives SITA e-Government Strategy Government Common ICT Architecture

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GovTech 2013: Common Government ICT Architecture Version: 1.0

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  1. GovTech 2013: Common Government ICT Architecture Version: 1.0 SITA GSS: Integration & Interoperability Unathi Mtya 22 October 2013

  2. Agenda • Introduction • Government Strategy Issues, Challenges & Initiatives • SITA e-Government Strategy • Government Common ICT Architecture • Integration Context • Maturity Drives Value • Dependencies • Conclusion • Questions & Answers

  3. Introduction • Integration and e-Services exposure is changing the world So far 3,510,218 South Africans filed their tax Poodwaddle World Clock

  4. Introduction • There are two groups of people Against Integration For Integration Investing in a dinosaur!!! Hope for the realisation of value. 

  5. Introduction Linear Approach Integrated Approach

  6. Can we afford to have SA e-Government ranking at this level? We have slipped from 45th position in 2003 to 101st in 2012!!! Top 5 countries in 2012 Continual decline of our ranking Our neighbours, also in decline * UN Global e-government Survey ranks 193 Member States of the UN

  7. Can we afford to have fragmented data sources instead of a single citizen view? Various Data Custodians Various Data Custodians

  8. Can we afford not to have the processes integrated?Disconnectedness - Social Cluster Example • Tackling poverty remains one of Government’s top moral and political imperatives yet getting help from Government remains difficult • Citizen has to ‘integrate’ Government by following arduous administrative processes • Gathering proof-of-eligibility alone can often take up to 24 months • Other impacts include: • Duplication of administrative processes • Fraud and double-dipping Home Affairs Get an ID Land Affairs Gather proof of plight SARS UIF SASSA Access to Grant Local Gov Access to Free Basic Services Public Works Accessing Social protection services Access for public works programme Education Exemption from school fees Housing Access to housing subsidy Labour

  9. Government ICT Strategy Issues & Challenges (GITOC Draft) • High cost of ICT • Poor ICT Governance and Controls (AG Report) • Insufficient ICT skills and capacity • Fragmented and duplicated systems and infrastructure • Fragmented and duplicated data • Ineffective & inefficient business processes • Insufficient connectivity in rural communities (digital divide) • Little or no e-Service value to citizens (e-Gov G2C) • Conflicting roles and responsibilities (Legislation)

  10. Government ICT Strategy (GITOC Draft) • G2C - Enhanced citizen convenience • with better access to Government Information & • through e-Services • Integrated Service Delivery • Establish Common Capability

  11. Government ICT Strategy Initiatives • Establish e-Government – G2C, G2B & G2G • Data & Service Integration • Inter-department data integration strategy • Government data reference model • Master data management repository • Universal data exchange & e-Service integration bus • Business Process Management • Business process management strategy • Business process management repository • Business process integration across departments • Business process competency centre

  12. e-Government Strategy (SITA Approved) • Establish e-Government Common Architecture that follows a SaaS approach; • Establish government wide data governance of master data • Establish government wide service governance of all SOA services • Adoption and implementation of a Central Government Master Data application

  13. Integration Context

  14. Government Common ICT Architecture

  15. Maturity Drives Value

  16. Dependency • “Where there is a will there is a way.” Anonymous COMMITMENT TO EXECUTE

  17. Conclusion • Can we afford: • To have fragmented data & systems? • To have ineffective & inefficient business processes? • To have multiple view of the citizen? • What is the real cost of these limitations? • What is the impact on the citizen? • It is time to: • implement an e-Government strategy holistically • provide integrated e-Services • establish quality data using Master Data principles • integrate government business processes using BPM principles

  18. Questions & Answers

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