Why bring in Hyland Software?

1. Why bring in Hyland Software? • 110+ IBM FileNet/Content Manager conversions • Global footprint • Business buyer expertise • • Enterprise account strategy •

2. Hyland Software’s IBM (FileNet/Content Manager ) Conversion Practice

3. Business Buyer Expertise & Value Policy administration Underwriting Legal Sales Loss Control Claims Audit HR Risk Management Marketing Agency Management Customer Service 450+ Insurance customers, including: Tokio Marine Nichido Global Aerospace Mitsui Sumitomo Allianz

4. Who is Hyland Software 12,300 Customers Worldwide 1,800 Over Employees Worldwide Multiple Offices Across the Globe 4000+ 450+ financial services companies use OnBase Financial Service Solutions insurance companies use OnBase Insurance Solutions Tokio Marine Nichido Markel Group Mitsui Sumitomo Allianz Liberty Mutual BBVA Honda Finance JP Morgan Chase Including: Including:

5. Examples of how customers benefit from Hyland v. IBM

6. Improve service to retain customers 1 • CAA South Central Ontario • Information access improvements due to conversion won them • 2011 Celent Model Carrier in Service • Completed conversion in 4 business days • 75% decrease in processing time to ingest documents • 20% decrease in headcount for scanning department • 90% elimination of manual indexing • Single call resolution for customer service

7. 2 Improve speed to market without expanding staff • Great American Financial • “Overall, OnBase is allowing us to do more with less in a faster time frame, which helps our business profitability while improving service and retention.” • 50% speed increase in processing new policy applications • Elimination of mandatory overtime in applicable business units • 3 times the end users with twice the functionality, but zero increase in support staff

8. 3 Speedy ROI & business impact Allianz Life, NA Evaluate every other year if they should move to FileNet OnBase wins every time due to quantifiable results achieved Returned quantifiable savings to the organization at an accelerated rate Planned Benefit Schedule Year 1: $797,986 Year 2: $556,340 Total: $1,065,408 Actual Benefit Schedule Year 1: $767,986 Year 2: $2,553,213 Total: $3,042,281

9. 4 Improve corporate information access strategy with OnBase & SharePoint • Solving 4 Key Business Issues • Draw the line between project-based collaboration & transactional business content • SharePoint & OnBase – fullbodied solution unparalleled to any on the market • Enhance distribution channels with Agent Portals • Increase underwriting efficiency with an Underwriting Workstation • Retain customers with superior service due to maximized information management • Comply with internal & external standards

10. Roadmap to conversion ROI

12. Cost of a new OnBase system is less than the cost of FileNet upgrade Migration to P8

13. Timely Innovation Without Disruption • Panagon IS/CS to P8…fool me once • P8 3.x to 4.x…fool me twice Shame on somebody… Challenges

14. TOTAL COST OF OWNERSHIP of OnBase v IBM/FileNet Total Cost of Ownership FileNet OnBase

15. OnBase: 1:1 software to services cost FileNet: 1:6 software to services cost Save hundreds of thousands to enable your enterprise Enterprise Enablement • TRUE LOWER COST OF ONWERSHIP WITH ONBASE vs IBM • Click-once deployment • Point & click screen scrape integration proven with hundreds of applications • Flexible taxonomy that can accommodate any process without coding or services

16. 6 Year Cost Schedule to Convert

17. Core business process competencies optimized • Inter-departmental workflows • Integrate content with business processes • Enterprise savings as system expands without additional service costs As costs decrease, benefits increase ROI Indicators • Increased user adoption • Immediate decrease in maintenance • Eliminate redundant content management platforms and repositories • Unified vision 6 year benefit schedule

18. “You’ve already accomplished more than FileNet did in 2 years with $4M dollars”. ECM Project Lead CIGNA Government Services