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Welcome to All Oral Communications Classes

Welcome to All Oral Communications Classes. Part 2. Things that affect communication:. 11. Listening. Listening Process:. Step 1: Sense Sound (what was said) Step 2: Interpret (what was meant) Step 3: Examine (how it relates to you) Step 4: Respond (appropriately). Why Listen?.

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Welcome to All Oral Communications Classes

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  1. Welcome to All Oral Communications Classes Part 2

  2. Things that affect communication: 11. Listening

  3. Listening Process: Step 1: Sense Sound(what was said) Step 2: Interpret(what was meant) Step 3: Examine(how it relates to you) Step 4: Respond(appropriately)

  4. Why Listen? To understand(information) To provide support(interpersonal relations) To analyze(persuasion)

  5. Things That Interfere with Listening: A. External Distractions B. Internal distractions C. DESIRE to Talk D. Personal Biases E. Conflicting Demands

  6. How to Listen Actively •Stay Tuned In •Read Nonverbals •Be Prepared •Avoid Distractions

  7. How to Listen Actively •Apply Ideas to Self •Take notes •Write It Down •Check Out What you Hear •Ask Questions

  8. Things that affect communication: 12. Self-concept

  9. Self Concept DEFINITION: all beliefs and concepts you have about yourself Human Needs Behavior Information from Others

  10. Self Concept Self actualization DEFINITION: all beliefs and concepts you have about yourself Self Esteem Social Needs Security Basic Needs

  11. Oral Communications 3% - 7% ever achieve Self actualization Self Esteem: success, feel good about what you are good at Self Concept Social Needs: friends, love, & acceptance -TV models Security - safe, love, money Basic Needs: shelter, food, water

  12. Behavior Attitude Feeling Self -concept - BEHAVIOR

  13. Self -concept- BEHAVIOR Feeling +Attitude=Behavior Sick+don’t want = putting to be herehead on desk

  14. Self -concept Information from others Peer Pressure Groups Situations

  15. Communication is... Nonverbal Verbal

  16. Non-verbal 93% of Communication

  17. Non-verbal PARALANGUAGE Vocal Cues - It’s not what you say, but HOW you say it. “I didn’t kill him.” •tone of voice •emphasis •loudness/softness •pitch, tempo, sounds

  18. Non-verbal PARALANGUAGE Vocal Cues - It’s not what you say, but HOW you say it. •pausing •laughing, •crying, giggling •uh-huh, •mmmm, ooooh

  19. Sign Language Non-verbal Hand and head signs replace words, letters, numbers, ideas •Waving hello •Waving good-bye •ASL •Looks •Peace Sign Fingers

  20. Sign Language Non-verbal •Peace Sign Fingers America v. Australia

  21. Sign Language Non-verbal Hand and head signs replace words, letters, numbers, ideas •Waving hello •Waving good-bye •ASL •Looks •Peace Sign Fingers

  22. ACTION LANGUAGE Non-verbal Gestures, posture, facial expressions, movements, eye contact These DO NOT replace what you are saying, but they help emphasize or reveal personality or emotional state. •pointing •looking •nodding •slouching

  23. Action Language Non-verbal USA Japan Eskimos •Greeting

  24. Non-verbal OBJECT LANGUAGE Display of material things, objects, items, decorations, clothing, hairstyles, jewelry, the body, pictures, posters •US flag •suit v. T-shirt •art, pictures •books

  25. TACTILE COMMUNICATION Non-verbal Communicating with touch •patting on head •handshake •hugging •kissing •pushing, •shoving •slapping

  26. SPACE & TIME Non-verbal Meanings related to distance and time •getting closer to someone (or farther away) •always late / always early (Proxemics)

  27. SPACE & TIME Non-verbal Meanings related to distance and time •invading space - going into someone’s purse •lining up at the door before class period is over

  28. SPACE & TIME Non-verbal Countries that Touch a lot! •Middle East •Latin Countries (Mexico, Panama, Puerto Rico) •Italy •Greece •Russia

  29. SPACE & TIME Non-verbal Countries in the middle withTouch! •France •China •Ireland •India

  30. SPACE & TIME Non-verbal Countries that DON’T Touch! •United States •Canada •Japan •England •Australia

  31. Thank you for your attention! Please put your notes in the box with your teacher's name on it.

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