Häfele New Zealand Ltd

1. Häfele New Zealand Ltd e@sy link Help

2. Table of Contents • Logging In • GUI Overview • Price Inquiry • Stock Availability • Shopping Cart • Account settings • Add to favourites and favourites link • Order tracking • Downloading of Invoices • Downloading of Adjustment notes • Online Catalogue Ordering • Catalogues • External links (Infinity, Alusion etc.) 07.06.2014

3. Logging In • To log in simply enter your Acc No. and password. • NOTE – Your Acc No. now requires the prefix ‘NZ00‘ at the begining to log in. The NZ00 will automatically appear when you select the Customer Number box, so all you need to do is enter your Acc No. and password. • If NZ00 is not showing in the Customer Number box then you will need to enter it manually. For example if your Acc No. is 12345, then to log in you would enter NZ0012345. • If you are logging in as a joint user, then you need to enter the group Acc No. as the Customer Number, followed by your current account number without the prefix NZ00 or enter a username (if you have one) and your current password. Contents 07.06.2014

4. GUI Overview Contents 07.06.2014

5. GUI Overview Cont. • Heading TabsHeading tabs is a quick menu which allows you to back to Home page or Catalogues page from wherever you are on e@sy link website. • Searching SectionTo do a quick search right at e@sy link home page, you just simply enter the article number that you are looking for in the textbox in this searching section. • Current User DetailsThis section shows the details of current logged in user and the link to My Account section for profile settings. Users will also logout e@sy link from this section. • Shopping Cart DetailsThis section shows total number of items in the shopping cart. It also contains link to view the cart’s details • Pending Order DetailsThis section contains links to View pending purchase orders, shipping information and tracking current orders. • Favourites ListThis section shows a list of favourites of the current user. Each favourite will contain number of items in it. • Other Ordering LinksThis section contains list of other Häfele Online Order website. E.g. Häfele Alusion Door • Browser Related ActionsUsers can send a recommendation of this website to other people as well as add it to the browser favourites / bookmarks list. • Direct Purchase / Price EnquiryThis section allows to quickly place an order or enquiry product details. • Links to New Products InfoThis will link to the New Product Information section in Trade website. • Product Related NewsTwo latest news of all product related news in e@sy link will be listed in this section. There is also a link to view more e@sy link News. • Specials / PromotionsTwo latest Special/Promotions will be listed in this section. There is also a link to view special / promotions Contents 07.06.2014

6. Price Inquiry • To perform a price inquiry enter the article/s and quantity, then click the “Price inquiry“ button. • To Add an article/s directly to your cart fill in the article No. and quantity and click “Add articles to Cart“ • You are limited to entering 10 article numbers here, if you want to enter more you can use the Direct Entry link. Contents 07.06.2014

7. Direct Entry Direct purchase Order • The Direct Purchase Order link can be found on the left side menu of the home page • To add additional articles click ‘additional line’ to add more lines. • Click ‘add to cart’ to add the articles to your shopping cart. Contents 07.06.2014

8. Price Inquiry Cont. • The Price Inquiry will show Sales price per 100 and Item Value • Click Add to Cart to add all articles to the cart • You can add the Articles to your Favourites list for quick Ordering in the future by clicking Add to My Favourites. Contents 07.06.2014

9. Stock Availability • Stock Availablility is shown underneath the Article No. when doing a price inquiry or after adding an article to the cart. • A green indicates how much of the entered stock quantity is currently available • A orange indicates how much of the entered stock quantity is currently unavailable. • If the Article that is entered shows an orange , contact your local sales department to discuss stock availability. Contents 07.06.2014

10. Shopping Cart Shopping Cart • All items that you have selected in Häfele easy link (“Add to cart” button) are listed in the shopping cart. These items in the shopping cart have not yet been ordered.  • If there is not enough stock for a particular Article, a message box will appear advising that the quantity exceeds stock availability and to contact sales. Additional functionality: • Delete – If you do not wish to order a particular item, tick the checkbox next to the item. Then select the ‘delete’ option from the drop down box and click ‘execute’ • Refresh shopping cart – After modifying a quantity, you can refresh your shopping basket and have your prices recalculated by clicking ‘update’. • Save as my favourite– You can save the displayed items as a favourite by choosing ‘save to my Favourites’ from the drop down menu. Your saved favourite can be retrieved from My Favourites section. • To print out a shopping cartclick the ‘Print’ button. Direct purchase Order • To add additional articles you can enter them in this section, if you want to enter more than ten Articles click ‘additional line’ to add more lines. • Click ‘add to cart’ to update your shopping cart with the new articles. To proceed with the order click ‘next’ -> Shipping Information Contents 07.06.2014

11. Shipping Information • Fill in your Shipping Information: • Reference No. • Contact Person • Delivery condition • Comment/special Instructions • Shipping Address • Select from a drop down list or; • Enter a custom Shipping Address To proceed with the order click ‘next’ -> Verification Contents 07.06.2014

12. Verification • Verify Order before Submitting • Ckeck Shipping Information • Check Article Numbers • To make and changes click Amend the Purchase Order at the bottom left • Once you have verified the order check I accept the terms and conditions • Click on Buy to submit the order Contents 07.06.2014

13. My Account From the My Account page you can mangage your profile settings and access various options avaliably through e@sy link. • My Profile • Manage your profile settings • User Administration • Create, edit and deactivate additional Users • Pending Purchase Orders • Overview of open purchase order. here you can edit or cancel orders • Shipping Status Information • View thw status of your purchase order currently being processed as well as information about the shipping company • Favourites • Navigate to your favourites list and place them straight into your shopping cart • Download Invoices • Downlaod your Invoices in PDF Format • Download Adjustment Notes • Download your adjustment notes in PDF format • Request for Statements • Request for the prevoius months Statement Contents 07.06.2014

14. My Profile Here you can manage your Profile Settings • Start Screen – Choose you default start screen when you log in. • Catalogue • Search • Shopping Cart • Direct Purchase Order • Favourites • Pending Purchase Orders • Shipping Inforrmation • You can choose if canceled shopping cart contents should be saved and for you to recieve a reminder upon next log in. • Choose wether to display Net Price or Sales Price • Set a Sales Markup % on net price • Choose to request net or sales price immediately • Choose if you want articles to be copied to the clipboard when you click them from the eCatalogue • Change display option between List and Image Contents 07.06.2014

15. User Administration • Here you can set up sub user accounts to allow other users to access to e@sy link without administration access • Click Activate user Administration to set up a sub account • Click Cancel user administration to remove sub account Contents 07.06.2014

16. Order Status – Pending Purchase Orders Pending Purchase Orders allows you to view and Amend current purchase orders that are waiting to be entered. • Find the order that you wish to view • Click on the up/down arrow to expand/hide items. You can find the Article Descriptions, Price, Quantity and value in items section. • If you wish to Amend your Purchase order click ‘Amend Purchase Order’ Contents 07.06.2014

17. Order Status – Shipping Status Information Shipping Status Information allows you to view the shipping details of your orders. • Find the order that you wish to view • Shipping Details will show Packaging Details such as What type of Packaging, Weight, Dimensions and a Bar code link to track the Courier ticket. • Click on the up/down arrow to expand/hide items. You can find the Article Description, Quantity and Package No. in details section. Contents 07.06.2014

18. Favourites • There are probably certain items that you need to time in your work, such as Minifix connectors, bolts or screws.This is where the favourite function will assist you in Häfele easy link. The favourite feature helps you during your work and helps to speed up the ordering process.This feature allows you to save the contents of the shopping basket as a favourite list. You can create as many favourite list as you wish. When you open an existing favourite, a list of individual items is displayed, which you are able to add to your shopping cart. • You can open your favourites list by: • Choosing Favorites from the My Account page • Or, clicking edit from the Favourites List Contents 07.06.2014

19. Favourites Cont. • To open a favourite to view or add to cart click on the favourites name. • To edit a Favourite click on edit • Here you can remove indivdual articles and save changes to the favourite • To delete a favourite click delete • Note to create new favourites use the Save to my Favourites function from the Shopping Cart Contents Back to Shopping Cart 07.06.2014

20. Add to My Favourites • Enter a new name if you wish to make a new list, then click save. • If you want to add the Articles to an existing list click Add data next to the favourite you wish to add them too. • Remember to click Save Changes once you have finished creating or adding to a Favourite Contents Back To Shopping Cart 07.06.2014

21. Order Tracking Ordering tracking allows you to track the current status of your orders. • Find the order that you wish to viewNote: Orders are sorted by Purchase Order No. • Click on the up/down arrow to expand/hide items. You can find the despatch date, courier, and consignment note number in items section. Contents 07.06.2014

22. Downloading Invoices • Click the Download Invoices link from the My Account page. • You can search by Invoice number and Date range • Click Download to download the Invoice in PDF format. Contents 07.06.2014

23. Download Adjustment Notes • Click the Download Adjustment Notes link from the My Account page. • You can search by Invoice number and Date range • Click Download to download the Invoice in PDF format. Contents 07.06.2014

24. Request for Statements • Click the Request for Statements link from the My Account page. • Click Submit Request Contents 07.06.2014

25. Catalogues • The Catalogue tab contains all the avaliable Hafele online Catalogues • You can open the Catalogue online by clicking eCatalogue • Catalogues can be downloaded via the download link • To request a hard copy of a catalogue choose Request Copy • Remember you can Order Online from within an Online Catalogue 07.06.2014

26. Online Catalogue Ordering • To order from a catalogue: • Click on the Article you wish to order • Enter the Quantity • Enter a note if required • Click Add to shopping cart • You can continue to add more articles without leaving the catalogue • When you are finished close out of the catalogue and your the articles will be in your cart Contents 07.06.2014

27. External Links • Here you will find links to Hafele‘s other online ordering facilities • Hafele Alusion Doors • Hafele Infinity Benchtops Contents 07.06.2014

28. Häfele NZ Ltd e@sy link For any other Questions or inquiries please feel free to Contact us: Häfele NZ Ltd.Eastern Design Centre 16 Accent Drive East Tamaki, Auckland Phone: +64 (0)9 274 2040 Fax: +64 (0)9 274 2041 Wellington Design Centre262 Thorndon QuayWellingtonPhone: +64 (0)4 472 0294Fax: +64 (0)4 472 0295 Christchurch Design Centre5 Wigram CloseSockburn, Christchurch Phone: +64 (0)3 343 8200Fax: +64 (0)3 343 8201 Contact us via email Contents 07.06.2014