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Introduction to Gemini. Integrated Approach. Strategy. Change Management. Operations. Information. • CLIENTS PEOPLE • WORLD. Make A Difference. =. MAKE A DIFFERENCE. STRATEGIC INTENT.
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Integrated Approach Strategy Change Management Operations Information
• CLIENTS PEOPLE • WORLD Make A Difference = MAKE A DIFFERENCE STRATEGIC INTENT
Clients Perceived Gemini’s Strategy Practice (Acquired as the MAC Group and later, IKO) as Unique in Several Ways Results-Oriented: Network of Faculty from Leading Business Schools: STUDY The MAC Group The "MAC Group Way” Customer-Driven: STRATEGY MARKET NEEDS ORGANIZATION Collaborative Style: High Returns: JOINT PROJECT TEAM Client MAC Group Client returns $$$ Consulting fees $ =
Clients Perceived Gemini’s Operations and Information Practice (Acquired as United Research) as Having a Unique Approach to Creating Operational Change Change Problem Identification (Business Development) Operational Assessment (Analysis) Operational Realization (Results Delivery) Management Operations Information
Our Clients: Helping the Best Get Better % OF BUSINESS FROM FORTUNE / FINANCIAL TIMES COMPANIES: 1990 FORTUNE/FT 200+ 15% 15% FORTUNE/ FT 50-200 17% 17% 68% 68% FORTUNE/FT 50
Client Needs for Strategic Change Were Faster and More Dynamic Client Organization Client Organization CEO Strategy Strategy Firm Services Staff Division General Manager Division General Manager Operations Improvement Firm Services Staff Staff Plant Manager Plant Manager Plant Manager Plant Manager IT Firm Services Plant Manager Plant Manager Field Sales Field Sales Operations Year 0 Year 1 Year 2 Year 3 Year 4 Field Services Field Services Time Sequential consulting was often not fast enough. 4 Point Bold Italic type with punctuation.
Traditional Competitors Have Been Moving to Change Their Offering and New Competitors Are Emerging Acquires ICG McKinsey Strategy BCG Information Technology Introduces Time-Based Competition Operations Improvements Anderson Consulting Establishes Meritus Joint Venture with Coopers Lybrand IBM Major Change Work
Our Competitors Are Attempting To Move Toward Gemini's Offering 1. Business Transformation Firms Formerly in this category: Temple, Barker & Sloane 2. Pure Play Strategy Firms Gemini 4. Industry-focused firms Bain Boston Consulting Group LEK Marakon Monitor McKinsey Multi-industry supermarkets: Booz Allen & Hamilton S.R.I. Arthur D. Little 3. Systems Firms Andersen Consulting Ernst&Young KPMG Peat Marwick Deloitte & Touche Index/CSC Electronic Data Systems Industry boutiques: Oliver Wyman (banks) First Manhattan (banks) Chem Systems (chemicals) C.P.I. (chemicals) Formerly in this category: Strategic Planning Associates The MAC Group Telesis Cresap STRATEGY CONSULTING 9. Single and small firm practitioners 5. Functionally-focused firms with strategy practice Towers, Perrin, Foster, Crosby (Telesis, Cresap) Hay Group Hewitt Group Logistics firms University professors Splinter groups "Retired" consultants 7. Operations-focused firms Formerly in this category: CMI 6A. “Low end” operations Alexander Proudfoot (Crosby) 8. Country-focused firms 6. Diversified firms with strategy practice Formerly in this category, Saatchi & Saatchi Bossard (France) MID (France) Kienbaum (Germany) Roland Berger (Germany) Tokyo Consulting Group Note: Attempts to set up Euro Networks 6B. “High end” operations AT Kearney Mercer Management (SPA, TBS, Mercer Meidinger) Formerly in this category: United Research
Operates in Europe and U.S. U.S. known as CAP Gemini America Nearly $2 Billion; 25,000 staff • Minority Public Ownership on Paris Bourse (1985) #1 in Europe, #4 worldwide Gemini Consulting’s Primary Owner Is SOGETI, A French-Based Holding Company Serge Kampf, Chairman & CEO SOGETI Primary Owner Of Primary Owner Of Gemini Consulting CAP Gemini SOGETI Minority Owner • Operates in Europe, North America, and Japan • Formed via acquisition in '90 and '91 • Formally became Gemini in mid-'91 • Nearly $300 Million Each operates independently and collaborates opportunistically. 4 Point Bold Italic type with punctuation.
A Global Firm Created — Gemini MAC Group January '91 IKO (Norway) August '91 GTP (Germany) November '92 United Research April '90 Asia Advisory Services May '91 Gamma International January '90 Johannesburg
Business Transformation Is Achieved Through Joint Teams Translating Insights To Behavioral Change Paradigm Shift (External) Identifying Best Demonstrated Practice Transformation Results Benchmarking Shareholder Value Insights The Road to Competitive Advantage Streamlining Work Processes through Brown Paper Identifying Unique Customer Benefits Redesigning Sales Call Process Fixing the Client's Value Chain Action Change in Daily Behavior (Internal)
We Covered the Entire Group Value Chain Support Processes/Functions Purchasing Capital Project Management Environmental Management New Product Development Budgeting Sales & MTS Supply Chain Product Groups Customer Service & Order Entry Production Planning and Scheduling Raws Material Sourcing and Supply Plant Operations (Manufacturing and all Other Plant Functions) Inventory Management Distribution Management (Includes Toll Manufacturing) Organization & IT Infrastructure
Improving the Group’s Profitability Will Require Focus on Different Performance Levers in Each of the Company's Businesses Combinations of margin and turnover to yield a 16% ROC Intermediates 14% 12% Functional Products 10% 8% Nylon 1991 NIAT + AT Interest Expense Margin Plastics 6% The Group Engineered Products Rubber Products 4% 2% 0% 1.0x 2.0x 3.0x 4.0x 5.0x 6.0x 7.0x -2% Rubber Instruments -4% 1991 Capital Turnover
Gemini’s Five Core Competencies 2 Discipline Integration Culture Measurable Results 1 Change Management 5 Business Development Innovation Analysis & Design Results Delivery People 3 Strategy Operations Information Faculty 4
What This Means to Gemini Market Leadership Breadth of Service Quality
Ensemble Consulting CULTURE OPERATIONS PEOPLE CULTURE IT IT STRATEGY STRATEGY PEOPLE OPERATIONS
T= C I Trust is Fundamental To Gemini/Client Partnerships 1 x x R