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INSTRUCT THE INSTRUCTOR. Verena M. Mullins and Dan G. Phillips July 11, 2007. Instruct the Instructor. Distance Learning. Who are we?. Dan G. Phillips Director, Staff Education & Workforce Development. Verena M. Mullins Manager, DHHR Distance Learning Program. Who are you?.
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INSTRUCT THE INSTRUCTOR Verena M. Mullins and Dan G. Phillips July 11, 2007
Instruct the Instructor Distance Learning
Who are we? Dan G. PhillipsDirector, Staff Education & Workforce Development Verena M. MullinsManager, DHHR Distance Learning Program
How did you learn what you know? • How did you learn to be a course instructor? • What kinds of resources do you use? • What would you need to do an even better job at course design and development?
Our Challenge To help managers, clerical, technical, and professional staff to develop online courses. Skill level varies from to “no prior experience” “very computer savvy”
Our Solution Instruct the Instructor • through online training • through classroom sessions • through existing resources
Bureaucracy…Bureaucracy…Bureaucracy • WVDHHR’s Web Based Training History. • Moving the System forward or the “Atlas Effect”. • Dragging the “Baby Boomers” kicking and screaming into the 21st Century. • It all comes down to Money.
DHHR and Blackboard (WebCT)Why did we choose online learning? • Ease of delivery to a rural audience • Cost-effective delivery of training • Consistency of materials • Ease of updating materials in a fluid environment • Structured assessment of student learning • Evaluation of training effectiveness
Who are our students? Wheeling 235 miles, 3 ¾ hours Charleston, Capital of WV 346 miles, 5 ½ hours
Program Growth Courses under Development
Courses CompletedNote – students use same ID in multiple courses
The GOLD Panel • Serves as a pier-review panel • Provides final review of DHHR Online Learning Standards and Protocol • Consists of • Web designers- and developers • Online learning coordinators • Online learning instructors and designers • Classroom trainers and instructors • IT professional staff
Submit Request for Course Development to DHHR Distance Learning Course Development Submit Request for Review by GOLD Panel Review and Approval of Request Setup of Course Shell Development of Course by Project Team GOLD Panel reviews & ensures compliancewith Standards & Protocol Return to Team for Editing Approval NO Yes Development Complete Student Enrollment Course placed on Production Server
What Does it Take? Technical Knowledge Educational Experience Project Management Skills
Internal Personal Third Party Personal • Online Learning Helpdesk • Instructional Technologists • Classroom Training Staff • Classroom Sessions • Office WebCT Registrars • GOLD Panel Experts • Local IT Professionals • Third-Party Training Sessions • WVNET Staff • E-Seminars Third-Party Self-Paced Internal Self-Paced • Online Tutorials • Recorded E-Seminars • Software Training Videos • Library • Instructor Resources • Flash Movie Clips • WebCT Course for Instructors • Guidelines for Teaching Online • Worksheets and Checklists
Flash Movie Clips • Uploading Files • Organizing Files and Folders in WebCT • Adding an Organizer Page • Adding Content • Adding a Course Assessment • Checking Quiz Statistics • Creating a Course Backup • Downloading a Backup to a Local Computer • Creating an ID and Enrolling Students • Creating a CSV File for Mass-Student Enrollment
Classroom Training • Getting Started with WebCT (Level 1) • WebCT for Instructors (Level 2) • XHTML and CSS • Getting Started with Dreamweaver • Introduction to Captivate • Image Formatting Other Topics upon Request
WebCT Instructor Resources • Logos, banners, clipart • Quizzes, Surveys, Course Assessment • Templates (i.e. Certificate of Completion) • Standard Texts (i.e. Enrollment Notification) • Software Suggestions • Training (classroom and online)
GOLD Panel Skills Assessment • Skills Assessment of GOLD Panel Members
Our Strategy • Celebrate a Learning Organization • Acquire & Transfer Knowledge • Help Others Succeed • Build Internal Competence • Facilitate Personal & Professional Growth • Increase Capacity for Performance • Apply Knowledge to Career Advancement
Tools That Work! • Personal Resources(Helpdesk, Phone Number) • Online Resources(self-paced instructions and tutorials) • Classroom Training(internal and external) • Use Internal Knowledge(know who knows what) • Provide External Resources(e-seminars, third party courses)
Contact Information • Dan G. PhillipsDirector, Staff Education & Workforce Development WV State Capitol Complex, Bldg. 3, Rm. 525 Charleston, West Virginia 25305 Phone: (304) 558-9158 Email: danphillips@wvdhhr.org • Verena M. Mullins DHHR Distance Learning Manager WV State Capitol Complex, Bldg. 3, Rm. 513 Charleston, West Virginia 25305 Phone: (304) 558-7049 Email: verenamullins@wvdhhr.org