Welcome to CNY Works!

1. Welcome to CNY Works! Office Hours: Monday-Friday8:00am – 5:00pm Tuesdays8:00am – 8:00pm 960 James Street Syracuse, NY 13203 Phone (315) 473-8250 CNY Works and the NYS Department of Labor.

2. General Policies 1. Did you park in the correct location? Free parking available in front and rear of building! Please park in designated parking areas. 2. Please silence all cell phones. For your convenience, use the Communication Cubby in the main hallway. 3. Please check in at the front desk each time you visit CNY Works. A staff person will direct youto and from services. Thanks for your cooperation!

3. Emergency Evacuation In case of an emergency, please use the nearest emergency exit. Emergency exits are located at both front and rear of building: • Through the main lobby toward the main entrance corridor (James street exit). • Toward the left of the reception desks and down the stairs (turn right).

4. Our Goal CNY Works goal: To assist you to make positive changes in your life by interacting with all of our services and dedicated staff. We will help you to help yourself. Signed,CNY Works Staff

5. CNY Works Provides… • Job search support • Individual employment plan development • Current labor market information • Information on training assistance • Job referrals • Specialized resources for customers requiring language assistance

6. Resource Room Find career information to make choices about your future • No appointments necessary • Computers, printers, copier, fax, phones • Free internet access for Job Search Only • Résumé writing software • Staff support • Lists of job opportunities (Website) • Lists of Civil Service Exams and Typing Tests • Adaptive computer equipment and software to assist persons with disabilities • Information about Community resources • Free postage for up to 5 resumes per day Please do not use cell phones.

7. On-Site WorkshopsWorkshops provide current information to help you with your job search! • Orientation • Interviewing Skills • Résumé Overview • Résumé Express • Walk-In Résumé Review • Job Search Forum • Over 40 & Hired • Tackle Your Debt/Budget Basics • Jumpstart Your Job Search • Career Planning • On the Job Training • Intro to Google Docs • Customer Service • Transferable Skills • Career Navigator • Advanced Résumé

8. Computer Classes • Beginner & intermediate levels • Morning or afternoon sessions • Instructor-directed lessons and practical experience • Small classes • Individual attention • Certificate when successfully completing the course

9. FLOW of Computer Classes PC Literacy 1 Excel 1 Excel 2 Access Keyboarding PC Literacy 2 Word 1 PowerPoint Word 2

10. How to Register forClasses and Workshops Ask your Career advisor or E-mail your requests to: SignUp@cnyworks.com Include the following: • Your name and phone number • Last 4 numbers of your Social Security Number • Names of workshops/classes you want to attend

11. Veterans Services We provide services to our Veteran community throughout Onondaga County. These services include referrals to local supports that help meet your employment goals.. • Referrals to federal, state and local Veterans Service Agencies/Organizations. • Protecting and preserving your DD-214. • Referrals to NY State Division of Veterans Affairs for State Benefits

12. Persons with Disabilities Our Disability Resource Coordinator facilitates services to persons with disabilities. These services include referrals to local supports that help meet your employment goals such as: • Social Security Work Incentives (Ticket to Work Program) • Benefits Advisement • Medicaid Buy-In Program To request accommodations Please talk with your Career Advisor.

13. On the Job Training (OJT)GIVING you the competitive edge Did youfind a job you’d like to do, but aren’t qualified? OJTcan help. Is the employer willing to train you? The employer can be reimbursed for training costs. If you are interested… 1. You must apply with CNY Works. 2. Your plan must be approved. Contact Chris Kennedy for assistance

14. The InternetAn important tool in your job search! Most employers are using the internet to post jobs and to accept applications & resumes: • 79% of employers conduct an online search of applicants. • 85% of hiring managers use social networking sites like LinkedIn to look for potential candidates. • 35.5% of jobs are filled from job boards or corporate career sites. • 68% of available jobs are never posted online. Lesson…The internet is an important tool but it is not the only tool in your toolbox.

15. Recommended Websites O*Net Online (www.onetonline.org) • Occupational information • Job growth data • Salary information JobZone (www.nyjobzone.org) • Explore careers • Assess your skills and interests

16. What AreTransferable Skills? Skills and abilities that you can apply to new employment in a different career field. Transferable skills are good for: • Getting the reader’s attention (Cover letter). • Providing detail about your skills (Résumé). • Explaining how your skills can benefit the employer (Interview).

17. Visit Our Websitewww.cnyworks.com • Find out more about the services we offer. • Calendar for Workshops & Computer Classes. • List of current Job Openings. • List of Top Local Employers and Placement Agencies. • Current Job Fairs & Recruitments. • Follow us on Facebook, Twitter and LinkedIn.

18. Good Luck! *Please complete Registration form. (Print from www.cnyworks.com) Let’s Get Started!!!