All Staff: Changes to New Team Member Orientation & Onboarding

1. All Staff: Changes to New Team Member Orientation & Onboarding

2. Think Back to Your First Day….

3. Agenda • Difference in orientation from onboarding • Why we decided to make the change • How we went about the change • Review the changes and what you can expect • What you can do to get involved

4. Orientation v. Onboarding • Orientation • A stage of onboarding where you will learn about COMMUNITY NAME • It’s a defined “event” or period of time • Familiarity with general policies and procedures • Learn your job responsibilities • Onboarding • Is an ongoing process • Focused on building engagement from your first contact with COMMUNITY NAME until you become established within our organization

5. Why are We Doing This? • Attract and retain top talent • Engage Team Members early on • Improve Team Member productivity • Increase quality of care and overall satisfaction • Build trust and alignment • Forge connections between Team Members • Decrease recruiting and training costs • Decrease turnover

6. How Did We Go About The Change • Reviewed current program • Solicited feedback from a mix of tenured and new Team Members and leaders • Reviewed LeadingAge Minnesota’s recommended best practices • INSERT ANY ADDITIONAL ACTIONS

7. What We Heard INSERT TEXT INSERT TEXT INSERT TEXT INSERT TEXT INSERT TEXT INSERT TEXT

8. Changes to The Program • INSERT CHANGES MADE TO ORIENTATION • INSERT CHANGES MADE TO ONBOARDING

9. The Program Moving Forward • INSERT STRUCTURE

10. What You Can Expect • Increased interaction between new hires and Team Members starting from the time of the offer and continuing through the Team Member’s first 90 days • Increased focus on our mission, vision, and values and how they relate to everyday work • An increase in training activities and mentorship programming for all Team Members • INSERT ADDITIONAL EXPECTATIONS AS THEY RELATE TO COMMUNITY SPECIFIC CHANGES

11. What is Expected of You – Engaging With New Team Members • Smile • Introduce yourself • Introduce the new Team Member to other staff, residents, and family members • Answer Team Member questions • Anticipate needs • Be patient and kind • Provide helpful feedback • Become involved – support the new Team Member orientation and ongoing training initiatives

12. Additional Ways You Can Help • Attend new Team Member welcome events • Be an activity leader • INSERT ADDITIONAL COMMUNITY SPECIFIC WAYS

13. Care for the people we serve!

14. Questions or Comments?