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Supportive Housing & Homeless Program – Goal Setting & Record Keeping

Welcome The Supportive Housing & Homeless Program – Goal Setting & Record Keeping webinar will begin shortly. This is a muted call, please submit your questions via the GoToMeeting question feature. Handouts will be made available after the webinar concludes.

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Supportive Housing & Homeless Program – Goal Setting & Record Keeping

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  1. WelcomeThe Supportive Housing & Homeless Program – Goal Setting & Record Keeping webinar will begin shortly.This is a muted call, please submit your questions via the GoToMeeting question feature.Handouts will be made available after the webinar concludes.

  2. Supportive Housing & Homeless Program – Goal Setting & Record Keeping Jonda Clemings, MSEd, LSW

  3. Reasons for Documentation

  4. Clinical • Planning & monitoring progress • Documentation of accomplishments • Quick access • Support staff work

  5. Clinical • Identify patterns • Continuity of service • History of crisis situation/pattern

  6. Compliance • Monitoring • Regulatory requirements

  7. Legal • Behavior description • Data assessment & treatment plan • Data for evaluation • Funding source record • Justification for staff action

  8. Legal Aspects of Documentation • Direct planning & coordination • Response to services • Team member communication • Regulatory compliance

  9. Legal Aspects of Documentation • Necessity for services • Maximize reimbursement • Provide data for staff decisions • Legal record

  10. Legal Parameters • Confidentiality & privileged • Accuracy • Objectivity

  11. Legal Parameters

  12. Goal Setting • Consumer centric • Help reach goals • Celebrate success • Problem goal vs. problem person • Inform choices

  13. Goal Setting Skills

  14. Goal Setting Skills

  15. SMART Objectives Specific Measurable/observable Attainable within time & conditions Results-oriented Targeted to the identified need & impact

  16. Targeted Objectives

  17. Goals & Objectives Identify various issues, functions, etc. that a person may need to set a goal/objective around to improve their housing stability. List as many of these as you can for each letter in the alphabet.

  18. Bloom’s Taxonomy

  19. Housing Services Plan

  20. Intention • What is it that you want to achieve?

  21. Specific • Who • What • Why • Where • When

  22. Measurable • How much? • How often? • How many?

  23. Attainable • Achievable?

  24. Relevant • Is it important to what you want to achieve ultimately?

  25. Time Based • When?

  26. Sample Goal • Goal: Housing search • Objective: Submit application to MHA, apartment complex • Target date: by May 15, 2014

  27. Amy is a new participant in your homeless shelter. When asked about her housing goals, she tells you that she doesn't have any housing goals. Amy states that she has received Medicaid in the past, but is not currently receiving it. She has no other income/benefits at this time. Amy is not interested in working nor is she interested in signing up for Medicaid, SNAPS, other housing, etc. • Goals: • Objectives:

  28. Bill has been residing in your rapid re-housing program for six months now. He became homeless due to a layoff at the plant and has been having much difficulty finding other employment with comparable pay. Initially, Bill was sad about the loss of his housing, however he was very good at following up on possible job leads. During the past couple of months, Bill has become cool and distant. He appears disinterested and indifferent about finding a job. Goal: Objective :

  29. What Should We Document? Functional limitations & abilities Barriers that led to homelessness Program adherence General observation

  30. Record Maintenance • Locked • Organized • Sequential • Participant identification • No other consumer names • Individualized • Black/blue ink

  31. Record Maintenance • Avoid backdating • No blank spaces • Streamline charting • Follow agency policy • Sign entry with name & title/ credentials

  32. Record Maintenance • Specific • Don’t label, characterize, use cliches • Use quotes • Approved abbreviations • Legible, grammatically correct

  33. Documentation Methods • SOAP – Subjective, Objective, Assessment, & Plan • DAP – Data, Assessment & Plan

  34. Documenting Appearance

  35. Documenting Mobility

  36. Documenting Communication

  37. Documenting Cognitive Functions

  38. Building a Case FileWhat Should Be Included

  39. Face Sheet

  40. Identifying Information & Picture ID Drivers license State ID Birth certificate Ohio State ID

  41. Social Security Cards

  42. Homeless Status

  43. Chronic Homeless Status Unaccompanied individual or adult household member Disabling condition Living on streets or emergency shelter 1 continuous year homeless or 4 episodes of homelessness in 3 years

  44. Housing History Why moved Type of housing Difficulties maintaining housing Barriers Housing needs

  45. Disability Status Long-term, indefinite duration Impedes ability to live independently Disability could be improved with suitable housing

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