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VIRGINIA’S OPTIONS COUNSELING STANDARDS TRAINING

VIRGINIA’S OPTIONS COUNSELING STANDARDS TRAINING. MODULE 4 Implementing and Following up Decisions Made as a Result of Options Counseling August 11, 2011. OPTIONS COUNSELING STANDARDS TRAINING AGENDA MODULE 4. Implementing and Following Up Decisions Standards, Section 3.3

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VIRGINIA’S OPTIONS COUNSELING STANDARDS TRAINING

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  1. VIRGINIA’S OPTIONS COUNSELING STANDARDS TRAINING MODULE 4 Implementing and Following up Decisions Made as a Result of Options Counseling August 11, 2011

  2. OPTIONS COUNSELING STANDARDS TRAINING AGENDAMODULE 4 Implementing and Following Up Decisions Standards, Section 3.3 10:00 a.m. Welcome and Introductions Implementing the Action Plan Termination of Options Counseling Re-engagement in Options Counseling Role Play Assessing Individual Satisfaction Documentation Requirements Evaluation of Options Counseling 11:30 a.m. Qs & As 12:00 Noon Working Lunch

  3. Implement the Action Plan and Follow Up Assess Satisfaction Document Goals for Module 4

  4. Referrals Transition to Supports Goals Met? Implementing the action plan and follow up

  5. REFERRALS ASSIST FOLLOW UP Standards Section 3.3(A) 6

  6. TRANSITION TO SUPPORTS REFERRAL/S MADE? REFERRAL/S EFFECTIVE? ADJUSTMENTS NEEDED? Standards Section 3.3(B) 7

  7. GOALS MET? Once the supports are in place, the Options Counselor shall follow up to determine the extent to which the individual’s goals have been met. Standards Section 3.3(C)(1)

  8. When does options counseling end? When the individual: • no longer seeks support • no longer has unmet goals • after six months has not responded when contacted • has exhausted appeals and termination is necessary OR • is dissatisfied and the Options Counselor has no further alternatives available Standards Sections 3.3(E)

  9. Re-engagement in options counseling An individual shall be re-engaged in Options Counseling at any point he or she indicates a desire to pursue additional support options. Standards Sections 3.3(F)

  10. JOE’S DILEMMA

  11. documenting the time spent with an individual

  12. The Individual Support Record Individual support records shall be maintained for each individual receiving Options Counseling. Standards Section 5.1 (A) 13

  13. When Options Counseling begins, the support record should already contain information recorded by the staff member who determined the individual’s need for Options Counseling Standards Section 5.1(B)

  14. During Options Counseling, the Options Counselor has added more information to the support record. Standards, Section 5.1(C)

  15. In follow up, the options counselor adds Date and time spent Follow up Decisions purpose/outcome implemented? Supports received Satisfaction Goal status Plan followed? Termination date/reason Reengaged? Why? Standards Section 5.1(D)

  16. Unit of service A unit of service is defined as the number of contacts, and the time spent in hours or portions thereof, with and on behalf of each individual. The hours shall be recorded in 15-minute increments. Standards Section 5.1(E)

  17. The end

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