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Our client trusted the outdated eCommerce store - used by the retailers to perform the buying activities. Also, they were indulged in the typical manual sales process including prospecting, taking orders, generating invoices and many other exercises. This traditional approach and the incompetency of the website posed some serious challenges to the business.
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STREAMLINED RETAIL OPERATIONS USING CYGNETO for a recognized B2B Wholesaler COUNTRY INDIA DOMAIN WHOLESALE INDUSTRY CYGNET INFOTECH +1-609-245-0971 inquiry@cygnetinfotech.com www.cygnetinfotech.com
Synchronization issues of sales orders Delayed order processing and delivery Poor stock management Tedious manual order entry by salespersons Consequently, they realized that the use of legacy business approaches will only stifle the operations. To overcome these challenges in the cut-throat competition, the client was compelled to expand its IT capabilities even further by adopting the next-gen technology solutions to optimize operations and generate higher business value. CLIENT PROFILE The client is a recognized wholesaler and importer of premium confectionery products, food items, canned and packaged foods, composite cans in the tech-enabled B2B ecosystem. With the idea of ofering high quality and hygienic food materials to the retailers, the client wishes to establish an agile and efcient presence PAN India with its customer centric approach along with assisting the retailers in saving against market fluctuations, predatory interest and transportation costs. CYGNET’S SOLUTION Cygnet's business analysts and technologists delved into this wholesale business of the client, examined the challenges faced, studied the requirements and outlined a plan to engineer a mobile ordering application that can streamline the business operations and deliver higher ROI. BUSINESS SCENARIO The engineers smartly utilized Cygnet’s product - Cygneto, a technology platform to deliver afordable mobile ordering application that helps to boost sales, profitability and enables ease of doing business online. Our client trusted the outdated eCommerce store - used by the retailers for buying products, making payments, tracking orders and more… Also, they were indulged in the typical manual sales process including prospecting, taking orders, generating invoices and many other activities. This traditional approach and the incompetency of the website, posed some serious challenges like Unavailability of dynamic price update management Unavailability of online tracking mechanism
OUR APPROACH • Our mobile app developers engineered a white-labeled mobile ordering app on Cygneto, available for Android and iOS devices. • The admin panel at the backend enables merchants to manage products, orders, payment, delivery, and initiate discounts and promo codes for the end-users. • It helps the client to enable and disable the user access to the app. • Multiple payment methods like credit cards, debit cards, wallets, etc. make the application accessible to the wider audience. • Choosing the specific GST tax slabs while ordering the product is easier with the app. • Features like push notifications keeps the end-users updated regarding the ofers, sales,discounts, and much more. • Inquiry management at the back-end helps the client to acknowledge inquires related to the products and services, track the status of the issue raised, and take suitable actions. • Predefined delivery slots help the merchants to choose the perfect time of product delivery and enables same-day delivery feature. TOOLS & TECHNOLOGIES TECHNOLOGY .Net APPLICATION DESIGN STRUCTURE Repository Pattern DEVELOPMENT FRAMEWORK .Net MVC Framework BROWSER COMPATIBILITY Chrome, Safari, Firefox DEVELOPMENT ENVIRONMENT Visual Studio 2017 DATABASE SQL Server 2014 TOOLS Visual Studio 2017, SQL Server Management Studio BUSINESS BENEFITS • Ready to market app resulted in rapid customer engagement and quicker business valuegeneration • Same-day order delivery gave the business a competitive advantage in the market • Tedious and costly stock management turned into an organized operation, improving business efciency and productivity • The automated order management processes helped in generating high-quality reports to optimize customer satisfaction
I We Have 1000+ Technology Enthusiasts Working with Global Brands ABOUT CYGNET Cygnet Infotech is one of the most trusted names in the IT space delivering technology solutions to global clients across 35 countries. Born out of a vision to create software development company where quality, innovation and personalized services trump low cost, makeshift solution, Cygnet partners with its client to help them transform into high performance businesses. We Have Delivered 2000+ Enterprise- Class Solutions & Products Cygnet has deep industry and business process expertise, global resources and a proven track record in delivering innovative technology solutions. Cygnet can mobilize the right people, skills and technologies that improves business performance. Our 100% Agile Approach Creates Value CONTACT US USA Cygnet Infotech LLC. 125 Village Boulevard, Suite 315, Princeton, NJ 08540 INDIA Cygnet Infotech Pvt. Ltd. 2nd Floor, Dinesh Hall, The Textile Association (India), Ashram Road, Ahmedabad 380009 We Are "Technology First" Company +1-609-245-0971 +1-609-533-8393 +91-79-67124000 We Have Deep Industry and Process Knowledge UK Cygnet Infotech Ltd. Devonshire House 60 Goswell Road, London, United Kingdom, EC1M 7AD DUBAI Cygnet Fintech Software Unit 807, Ubora Tower 2, Business Bay, Dubai, UAE, PO Box No.: 118147 +44-20-8099-1653 +971 52 830 5127 We Help Clients to Digitize, Scale and Transform into High-Performance Business inquiry@cygnetinfotech.com Copyright © 2020 Cygnet Infotech | www.cygnet-infotech.com