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Integrated Management Systems Combining Quality, Environment, Health & Safety Systems. Integrated Management Systems – PAS99. What is in this presentation: What do we mean by an integrated management system? Purpose and aims of IMS Why should management systems be integrated?
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Integrated Management Systems Combining Quality, Environment, Health & Safety Systems
Integrated Management Systems – PAS99 What is in this presentation: • What do we mean by an integrated management system? • Purpose and aims of IMS • Why should management systems be integrated? • Integrated Management Systems. • Considerations for the Integrated Management Process. • Publicly Available Specification (PAS) 99.
What do we mean by an integrated management system? The Integrated Management System (IMS) integrates the management systems for quality, environment and safety to create a new overall management system, in which the processes, interfaces, structures and documentation systems of the individual systems are combined into a standard system.
What do we mean by an integrated management system? Quality and process management Environment Safety Balanced KPI systems P r o c e s s e s Management report Vision Goals Management report Management report Work safety Emergency/fire safety Hazardous materials Corporate ranking Corporate planning Corporate evaluation Corporate management
Purpose and aim of IMS: • The Integrated Management System is designed to • support managers in the performance of their individual corporate responsibilities • reduce costs and effort in the long-term through continuous process optimisation and by combining duties and competences • support employees in the integrated implementation of processes • guarantee the supply of employment-related information and requirements • secure a positive corporate ranking (management quality) • estimate ecological and economic opportunities and risks and thus ensure sustainability. To achieve the goals of IMS, all elements must be captured, duplicated work and activities avoided, and a Group-wide IMS peformance plan implemented.
Why should management systems be integrated? • Be consistent within the organization. • Improve internal and external communication. • Avoid duplication and gain cost savings. • Reduce risks. • Expose conflicting objectives. • Identify and rationalise conflicting responsibilities and relationships. • Gain a structured balance of authority/power. • Focus organization onto business goals. • Create a formalisation of informal systems. • Harmonise and optimise practices. • Identify and facilitate staff training and development.
Integrated Management System Present Situation After Introduction of IMS • Several different management systems running in parallel • Different standards (specifications) and documentation systems • No continuous process environment • No standardised ruling for interfaces • Implementation of a continuous and process-oriented integrated management system as a management and control tool throughout the Company, complete with an effective and legally established structural and workflow organisation • Definition of IMS roles, clear allocation of responsibilities • Guarantee of continuous process improvement to optimise performance and costs Work safety Safety Environment The 6 elements of IMS Fire safety/ emergency Hazardous materials Quality
Integrated Management System MANAGEMENT SYSTEM • System to establish policy and objectives and to achieve those objectives. • Six common elements – Source: ISO Guide 72 • Policy • Planning • Implementation and Operation • Performance Assessment • Improvement • Management Review
Integrated Management System Which Management Systems standards can be integrated? Any 9001
Integrated Management System Considerations for the Integrated Management Process • The extent to which integration should occur. • The political and cultural situation within the company. • The levels of competence necessary. • Legal and other regulatory requirements. • Clear objectives for the integration project.
PAS 99 Integrated Management Framework
Integrated Management System What is PAS 99 • Based on ISO 14001 structure • PDCA Cycle to support systematic management • Risk Based Standard • Helps is you really know your processes! • Process identification with inputs & outputs are essential 6 common requirements: Policy Planning Implementation & Operation Performance Assessment Improvement Management Review
Risk Based Approach 4.3.1 Evaluation of Aspects & Impacts : evaluate the significant business issues & the associated risk • Quality: Preventive Action? • HACCP • Environmental: Aspects & Impacts • OH&S: Risk Assessments, CoSHH, DSE, PUWER etc. • Corporate Risk Objective: To establish a common frame work to identify, evaluate and control business risks of any type.
Legal & Other Requirements 4.3.2 Identification of legal & other requirements • Environmental: licences, waste, water, WEE etc • OH&S: HASAW, Manual Handling, PUWER, Consultation • Human Resource: Working time directive, equality, disability etc • Data Protection: Do you hold customer information? • Products • Software: Are we licensed correctly? • Corporate: New companies act & director liability Objective: Legal compliance (and keep the Managing Director out of court).
Documenting Working Procedures • 4.4.1 Operational Control - for example machine maintenance: • OH&S: Wear your PPE, Use the permit to work, isolate the machine • Quality: Set up for quality critical to quality parameters • Environmental: Don’t throw the oil down the drain etc. • Objective: One stop shop document containing all three systems • for each process and task.
Core Systems 4.4.3: Documentation requirements, 4.5.4: Handling non conformities, 4.6.2: Corrective & preventive action • Control of documents & data • Control of records • Control of non conformities • CAPA (Corrective And Preventative Actions) Objective: Common procedures for these systems and clear priority for the business as a whole
Management Responsibilities 4.2: Policy, 4.3.4: Objectives, 4.7 Management Review • One clear policy relating to all integrated systems • Common (non conflicting) objectives • One Management Review of the business Objective: Common vision, goals and priorities for the business as a whole
Implementing an IMS • Write a policy for the IMS • Define the system – write a well structured manual to act as your ‘instruction book’ • Make sure you have well developed process understanding • Install common system elements Specific Systems Q E H&S Common Core Systems Model of IMS System
Benefits of an IMS • Encourages risk management across the business • Gives a competitive edge – more holistic approach to business management • Stakeholder satisfaction – systemic approach to risk, cohesion across the business • Common goals across the business