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Medical Center Trigger Points aka We Need Help!

Medical Center Trigger Points aka We Need Help! Coyote Collaborative’s Community Workshop, Day II April 26, 2012 Wendy H. Lyons, RN, BSN, MSL Vice President, Community Stewardship Scottsdale Healthcare Scottsdale, AZ. About Scottsdale Healthcare…. 3 Acute Care Hospitals

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Medical Center Trigger Points aka We Need Help!

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  1. Medical Center Trigger Pointsaka We Need Help! Coyote Collaborative’s Community Workshop, Day II April 26, 2012 Wendy H. Lyons, RN, BSN, MSL Vice President, Community Stewardship Scottsdale Healthcare Scottsdale, AZ

  2. About Scottsdale Healthcare… • 3 Acute Care Hospitals • 800 Cumulative Beds • Level I and Level III Trauma Centers • LTACH • Rehab • 4 FQHC-LA • 5 Occupational Health Clinics • 27 Clinical, Administrative, and Support Buildings • 6500 Employees • 1200 Physicians • 1600 Volunteers • Military Training and Simulation Center • 2 Mobile Units • Corporate Command Structure

  3. Departmental Trigger Points • Patient Surge and Staff Availability • Every Department • Identifies “Must Do’s”

  4. Corporate Command • Coordinates System Resources • Sole Interface with MCC, Chain of Command • Ready Point

  5. Exhausted Internal ResourcesWhat? • Beds • Staff • Equipment • Food • Water • Electricity • Gas

  6. Exhausted Internal StaffWho? • RN • MD, DO, ND • APN • PA • PIO • IT Specialist • PharmD • Lab Tech • Transport • X-Ray Tech • Hospitality Worker

  7. Exhausted Internal RNs, DocsWhere? • ED • ICU • OR • M/S • Palliative Care • Respite

  8. Exhausted Internal Resources • MRC • MCC Tier One Partners • ESAR-VIP

  9. IssuesWhen? • Time Frame • Start/Stop • Duration How? • Credentialing • Liability • Orientation • Coordination

  10. Recovery Who, What, When, Where, How?

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