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Mixed-method approach to veteran satisfaction with pain education

Mixed-method approach to veteran satisfaction with pain education. Erin C. Watson, MA; David Cosio, PhD; Erica H. Lin, PharmD. Aim Assess patients’ satisfaction with 12-week “Pain Education School” program within the initial 2-year phase of implementation. Relevance

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Mixed-method approach to veteran satisfaction with pain education

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  1. Mixed-method approach to veteran satisfaction with pain education Erin C. Watson, MA; David Cosio, PhD; Erica H. Lin, PharmD

  2. Aim • Assess patients’ satisfaction with 12-week “Pain Education School” program within the initial 2-year phase of implementation. • Relevance • Patient education is central to high-quality integrated care of patients with chronic pain.

  3. Method • Mixed-method treatment outcome design was used. • 219 veterans between November 6, 2009, and January 20, 2012, were evaluated.

  4. Results • Quantitative findings suggest patients: • Reported learning “new and useful” information. • Perceived program as “easy to understand.” • Used learned information. • Recommended program to others. • 4 thematic maps emerged: • “Most important thing(s) learned.” • “If I could change anything.” • “Barriers in attendance.” • “Most relevant to my pain experience.”

  5. Conclusion • Information gained from this study is invaluable to help providers improve existing program for current and future participants who share same or similar condition and for providers facilitating program.

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