DRINKING WATER QUALITY MANAGEMENT IN SOUTH AFRICA “ Catchment to Consumer”

1. DRINKING WATER QUALITY MANAGEMENT IN SOUTH AFRICA“Catchment to Consumer” WISA AFRICA ZAMBIA Leonardo

2. Background • 2001: Regulations under Section 9 promulgated. • 2003: SFWS included DWQ as one of the performance areas the sector would monitor. • 2004/2005: The 1st DWQ Framework is drafted. • 2005: DELMAS • 2006/2007: DWQ FrameworkRevised to improve content. And to ensure that the document remains applicable to the South African DWQ Challenge.

3. DWQ Regulatory Objectives • To facilitate the improvement in DWQM by ensuring that: • All Water Services Authorities (WSA’s) are fulfilling their obligatory DWQ monitoring and info management functions; • Process Control is improved by means of sustainable and continued training of treatment plant Process Controllers and Operators; • Water Safety & Security Plans are in place and implemented; • The public have meaningful access to DWQ info at reasonable frequencies; • by implementation of measures/mechanisms that will ensure consumers trust the quality of drinking water in their respective areas of supply by 2009, and • Ensure that all DWQ failures are dealt with according to legislative requirements. • Mission Statement: • We are committed to enhancing the quality of life of all South Africans by continuously improving the quality of drinking water to ensure that its safety is not compromised.

4. THE NEED

5. DWQM Self-Assessment for WSA Management • Are we giving sufficient attention to DWQM at our WSA/WSI? • Are we complying with all legislation in this regard? • Are we confident that infants, elderly,& other immuno-compromised in our constituency are not at risk when consuming tap water from our reticulation system? • Are we confident that our monitoring programmes are yielding credible data on the quality of our tap water. • Are those responsible for the treatment and reticulation of drinking water sufficiently capacitated? • Do you prefer tap water to bottled water & filtered water?

6. Enabling Legislation:Regulation 5 (Section 9 Water Services Act) • A suitable programme for sampling the quality of potable water • must specify the points; the frequency of sampling; substances and determinants the water will be tested for. • must compare the results obtained from the testing of the samples with SABS 241 (SANS 241:2006) • indicate that water supplied poses health risk, the WSA must inform the DG of DWAF and the HOD of relevant Provincial Department of Health • and it must take steps to inform its consumers

7. Regulation 2834 • Classification of Treatment Plant & Process Controllers. • Registration of Process Controllers and Treatment Works. Possible Additions with current revision: • Continuous, Mandatory training for Process Controllers; • Expanding Operator certification to include operational responsibilities of entire DW system. • Certification of Supervisors and Technical Managers at Municipalities. • Operators are important!!

8. Regulation 2834 (cont.) Class 4-6 Continuous Tech. refresher Training 3 year cycle of Mandatory training (e.g. 150 credits) to retain license. Process Controller Class 0-3 ABET Tech. Prog Training 3 year cycle given to Improve by 1 class until Process Controller status is achieved. Op in Training

9. DWQ Info Management Structure DWAF RPMS Regulation NIS Other Management Management Management WSA WSP Operational Operational Operational Operational

10. Water Treatment Distribution CATCHMENT TO CONSUMER Resource Consumer Catchment Wastewater Treatment Catchment to Consumer

11. Proactive DWQ Regulation • DWQ Monitoring Programmes • Register & Assess Monitoring programmes • Proactive Assurance of safe drinking water supply: • Audit Treatment procedures & DWQ Management practices • Ensure the drafting of Water Safety & Security Plans • Facilitate the implementation of efficient DWQ Management systems; • Communicate DWQ Responsibilities to Authority Officials and Councilors

12. Reactive DWQ Regulation • Respond to incidents of unacceptable DWQ according to the Enforcement Protocol. • Ensure plans are set in place to prevent a reoccurrence of the failure. • Ensure effective communication with affected communities where failures occurred. • Generate Intelligence on failures and outbreaks to prepare for similar situations in the future.

14. Additional DWQ Regulatory Aspects • Ensuring credibility of samples analysis results: • Register all Laboratories used by WSIs for sample analysis. • Facilitate the accreditation process between laboratory and SANAS where required or introduce proficiency testing scheme. • Ensure the optimisation of analysis methodologies through scientific assessments. • Usage of safe treatment chemicals: • Ensure that treatment chemicals used comply with the appropriate SANS standard. • Ensure that all treatment chemicals are registered with Department of Health.

15. Incentives for sound DWQM? Water Services; It is a Service to People

16. The End?? No, It’s the Beginning The DWQ Framework is just marking the way to efficiency. There's lots of walking still to do. Leonardo: 082 802 1005 / 012 336 6600 / manuslev@dwaf.gov.za Patrick: 082 804 9212 / 012 336 6870 / MakhadoP@dwaf.gov.za Elias: 082 885 7438 / 012 336 6871 / NkunaE@dwaf.gov.za