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Stefan Jacoby. President and CEO Volkswagen Group of America. “Realistisch”. “Get Real”. The World’s Most Innovative High-Volume Brand. 5 Pillar Strategy. Products. 5 Pillar Strategy. Products. Brand Positioning. Das Auto. Quality Improvements by Calendar Year 2004 - 2008.
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Stefan Jacoby President and CEO Volkswagen Group of America
5 Pillar Strategy • Products
5 Pillar Strategy • Products • Brand Positioning
Quality Improvements by Calendar Year 2004 - 2008 Complaints / Vehicle after 12 Month Ownership 12% 1.39 20% 1.22 15% 0.98 Problems /100 Vehicles 0.83 (YTD) 0.80 2004 2006 2007 2005 2008 Fcst. Source: FPQ Prognosis, K-GQS-8/2
The Best Residual Value Model in Segment Rabbit Jetta Eos
5 Pillar Strategy • Products • Brand Positioning • Dealer Network
5 Pillar Strategy • Products • Brand Positioning • Dealer Network • VWoA
5 Pillar Strategy • Products • Brand Positioning • Dealer Network • VWoA • Local Production
Mark Barnes Chief Operating Officer, VW Brand
Toscan Bennett Vice President Product
Tim Ellis Vice President Marketing