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Effective communication in Palliative Care by Jessie Orchard. “… what people do not know does not harm them…”. Fallow, Jenkins & Beveridge, 2002. Silence= Increased fear Anxiety Confusion Denies patients and families to ‘prepare’ Poorer outcome Kirk, Kirk & Kristjanson, 2004.
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Effective communication in Palliative Care by Jessie Orchard “… what people do not know does not harm them…” Fallow, Jenkins & Beveridge, 2002.
Silence= • Increased fear • Anxiety • Confusion • Denies patients and families to ‘prepare’ • Poorer outcome Kirk, Kirk & Kristjanson, 2004.
Conveying information… • Be honest • Avoid euphemisms • Encourage patient to lead conversation • Don’t rush through conversation Girgis and Sanson-Fisher ,1995.
references • Fallow, L. J., Jenkins, V. A., & Beveridge, H. A. (2002). Truth may hurt but deceit hurts more: communication in palliative care. Palliative Medicine, 16(4), 297-303. • Girgis, A., & Sanson-Fisher, R. W. (1995). Breaking bad news: consensus guidelines for medical practitioners. Journal of clinical oncology, 13, 2449-2456. • Grampians Regional Palliative Care. (2003). Breaking Bad News- explaining a bad cancer prognosis, Palliative Care Newsletter, 7(12). • Grampians Regional palliative Care. (2009). Talking about dying. E-Pal, .Retrieved July 15, 2009, from http://grpct.grampianspalliativecare .com.au/Epal/tabid/111/Default.aspx • Grampian Regional Palliative Care. (2005). What matters for the dying? e-Pal, 8(8). Retrieved Oct 3, 2009, from http:// grpct. Grampians palliativecare.com.au/Epal/tabid/111/Default.aspx • Kirk, P., Kirk, I., & Kristjanson, J. (2004). What do patients receiving palliative care for cancer and their families want to be told? British Medical Journal, 328, 1343.