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Strategic Information Resources Planning for Future Success

Learn how to set a direction for information resources in the planning process, including assessment, creating an information vision and architecture, along with strategic and operational IS plans. Understand the critical importance of information resource assessment, creating an effective vision for business, elements of information technology architecture, and the benefits of information resources planning.

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Strategic Information Resources Planning for Future Success

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  1. CHAPTER 13 Setting a Direction for Information Resources

  2. INFORMATION RESOURCE PLANNING • ASSESSMENT OF CURRENT INFORMATION RESOURCES • INFORMATION VISION & INFORMATION TECHNOLOGY ARCHITECTURE • STRATEGIC & OPERATIONAL IS PLANS MUST MOVE TOWARD DESIRED ARCHITECTURE *

  3. WHY SET A DIRECTION? • SHARED UNDERSTANDING AMONG IS PROFESSIONALS & USERS • COMMUNICATES FUTURE TO OTHERS • PROVIDES CONSISTENT RATIONALE FOR DECISIONS *

  4. INFORMATION RESOURCES ASSESSMENT • CRITICAL EVALUATION OF INVENTORY OF HARDWARE, SOFTWARE, PEOPLE • LOOKS AT QUALITY OF RESOURCES • HELPS MEET BUSINESS NEEDS OF ORGANIZATION *

  5. INFORMATION VISION & ARCHITECTURE • INFORMATION: Written expression of desired future for information use & management • TECHNOLOGY ARCHITECTURE: Depicts way information resources should be deployed *

  6. VISION FOR BUSINESS BUSINESS STRATEGIC PLAN ASSESS BUSINESS BUSINESS OPS PLAN & BUDGET IS OPS PLAN & BUDGET VISION: HOW BUSINESS SHOULD USE INFO INFORMATION ARCHITECTURE IS STRATEGIC PLAN ASSESS INFO USE & MANAGEMENT INFORMATION RESOURCES PLANNING PROCESS

  7. ASSESSING CURRENT INFORMATION RESOURCES • MEASURE USE & ATTITUDES • REVIEW IS ORGANIZATIONAL MISSION • EFFICIENCY: Uses minimum resources to do its job • EFFECTIVENESS: Helps users spend time doing right things • COMPETITIVENESS: Helps ensure organization’s competitive position *

  8. CREATING INFORMATION VISION • SPECULATE: How will competitive environment change? • CURRENT SYSTEM: Can it do future job? • IDENTIFY CHANGES: How must IS change to allow company to take advantage of future environment? *

  9. ELEMENTS OF INFORMATION TECHNOLOGY ARCHITECTURE • TECHNOLOGY COMPONENT: • HARDWARE • SOFTWARE • NETWORK • DATA • HUMAN COMPONENT: • PERSONNEL • VALUES/CULTURE • MANAGEMENT SYSTEM *

  10. STRATEGIC IS PLAN • SET OF LONG RANGE GOALS WHICH DOCUMENT MOVEMENT TOWARD INFORMATION VISION & ARCHITECTURE • ASSOCIATED MAJOR INITIATIVES TO ACHIEVE GOALS *

  11. STRATEGIC IS PLAN • SET OBJECTIVES • CONDUCT INTERNAL & EXTERNAL ANALYSES • ESTABLISH STRATEGIC INITIATIVES • CRITICAL SUCCESS FACTORS • ANALYZE COMPETITIVE FORCES • VALUE CHAIN ANALYSIS *

  12. CRITICAL SUCCESS FACTORS • FOR SPECIFIC INDUSTRY OR FUNCTION • LIMITED IN NUMBER • IF EXECUTED WELL, WILL LEAD TO SUCCESS • SHORT OR LONG-TERM • PROVIDE OPPORTUNITIES FOR IT *

  13. VALUE CHAIN ANALYSIS • ACTIVITIES THAT ADD VALUE FOR THE CUSTOMER • PRIMARY ACTIVITIES (PRODUCT): • INBOUND LOGISTICS • OPERATIONS • OUTBOUND LOGISTICS • MARKETING & SALES • SERVICE *

  14. OPERATIONAL IS PLAN PRECISE SET OF SHORT TERM PROJECTS TO BE EXECUTED BY IS DEPARTMENT & USER-MANAGERS IN SUPPORT OF STRATEGIC IS PLAN *

  15. OPERATIONAL IS PLAN • LONG TERM: Two-to-three years, project definition, selection, prioritization. Based on anticipated changes in business • SHORT TERM: One year, linked to annual budget. Focuses on completing current projects, beginning new ones. Immediate hardware, software, staffing needs *

  16. BENEFITS OF INFORMATION RESOURCES PLANNING • BETTER IS RESOURCE ALLOCATION • COMMUNICATES WITH TOP MANAGEMENT • HELPS VENDORS • CREATES CONTEXT FOR DECISIONS • ACHIEVES INTEGRATION & DECENTRALIZATION • EVALUATES OPTIONS • MEETS MANAGEMENT EXPECTATIONS *

  17. CHAPTER 13 Setting a Direction for Information Resources

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