1 / 10

MINISTERIO DE ECONOMÍA SECRETARÍA EJECUTIVA DE ESTRATEGIA DIGITAL

I mplementation of Government Interoperability Frameworks: Putting Strategies into Practice. MINISTERIO DE ECONOMÍA SECRETARÍA EJECUTIVA DE ESTRATEGIA DIGITAL. Chile Interoperability Program Success Case?. Successful… Legal framework “Business” Model

holland
Download Presentation

MINISTERIO DE ECONOMÍA SECRETARÍA EJECUTIVA DE ESTRATEGIA DIGITAL

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Implementation of Government Interoperability Frameworks: Putting Strategies into Practice MINISTERIO DE ECONOMÍA SECRETARÍA EJECUTIVA DE ESTRATEGIA DIGITAL

  2. Chile Interoperability Program Success Case? • Successful… • Legal framework • “Business” Model • It DOES work! Savings for citizen as well as State in terms of time & money + “better overall perception of quality service” • Still unsuccessful • Awareness inside ALL the government, EVERYTIME (put it in the neurological map) • Legal operational framework • ICT appropriation from some public servants

  3. The trouble with some public servants

  4. Our Vision “Improve Public Services quality while reducing costs ” Standards ICT Platform. Legal Framework Political Will Success Critical Issues “Business Model” Technical training in Public & Private sectors for implementing Interoperability apps. Resources Budgetary – Human – Technical – Political

  5. LegalFramework Electronic Document Electronic Signature CA / RA Services (PKI) 19.799/2002 Administrative Procedures Enforcement (Citizen driven) 19.880/2003 Data protection Data privacy Communications’ Security (Safety & Confidence) 19.628/1999 Laws XML Standards for Electronic Docs & Interoperability Mgm. (Document Layer) 81/2004 Communications Framework for Efficient comm. (Comm layer) 77/2004 Schema, megadata & repository Framework (Structure Layer) 271/2008 Executive Orders

  6. Standards • There has been an explicit definition by the Government on open standards: • Electronic documents: XML • Data scheme: XML Schema • Electronic Signature: XML signature • Architecture: SOA • Standard communication protocols • Unique repository of e-gov schemes (Schemes and Metadata Management) • W3C International Standards

  7. Interoperability Platform • Since July 2009 • 7 Public institutions participate, supporting the development of 35 citizen-oriented transactions and 31 web services • 150.000 transactions, monthly average • Scheme and Metadata Manager entwined with Interoperability Platform, with 8 ground schemes and 67 obligatory document schemes • Measured 1,3 million US$ in citizen savings up to now for 6 of the 35 transactions that amount to more than 50% of total transactions

  8. “Business Model” Objective: provide incentives for public servants to embrace Interoperability Philosophy

  9. Teachings from our Experience • In Latin countries law enforcement inside the Government is not enough. Inertia must be overcome with supplementary means (money and political costs) • Success needs a champion on both the donor and the receptor of interoperability services • Benefits for Government as well as citizens must be demonstrable and clearly measurable in analysis stage of interoperability projects • Conversely, KPI must include metrics on citizen’s benefits, and must be published • Voluntary adhesion is a good start to gather critical mass, but not good to make overall improvements

  10. THANKS!

More Related