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Building an effective implementation team (Based on Keirsey Temperament)

Building an effective implementation team (Based on Keirsey Temperament). Melanie Bunn, RN, MS m elanie.bunn@yahoo.com. Objectives. Discuss the use of standardized personality inventories to evaluate communication and performance needs of individual team members

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Building an effective implementation team (Based on Keirsey Temperament)

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  1. Building an effective implementation team(Based on Keirsey Temperament) Melanie Bunn, RN, MS melanie.bunn@yahoo.com Melanie Bunn, RN, MS April 2011

  2. Objectives • Discuss the use of standardized personality inventories to evaluate communication and performance needs of individual team members • Identify the skills needed to be an effective leader among diverse staff caring for people with dementia. • Demonstrate communications skills needed to engage interprofessional colleagues in practice improvement activities. Melanie Bunn, RN, MS April 2011

  3. Keirsey Temperament Sorter • Developed from the Myers-Briggs Type Indicator • People differ from each other at a very basic level…they are who they are. • Within types, people are more like each other than they are like other types. • Understanding the types will help you appreciate the differences among people & better understand individuals. Melanie Bunn, RN, MS April 2011

  4. Scoring • Think about yourself as you are…not as you want to be • Score based on your work self • Respond based on what works BEST for you, not what you CAN do • Try to commit to which side sounds MORE like you at WORK Melanie Bunn, RN, MS April 2011

  5. Understanding Yourself Your score 1-10 Your letter A B C D Melanie Bunn, RN, MS April 2011

  6. A1 2 3 4 5 6 7 8 9 10 • Prefer work with others • Outgoing socially • Interested in pleasing others • Relationships first • Impatient with long tasks • Doesn’t mind interruption • Think/problem solve alone • Reserved/shy socially • Absorbed in internal processes • Quiet and focused • Like working alone • May dislike being interrupted Melanie Bunn, RN, MS April 2011

  7. B1 2 3 4 5 6 7 8 9 10 • Need to know facts and details • Like concrete, real, factual, tangible • Impatient with theory, abstraction, concepts • Think accurately, makes decisions on facts • May miss big picture • Need to know overall picture • Like ideas, concepts, theories • Bored with details and facts • Intuitive, makes decisions on gut feelings • Leave out details Melanie Bunn, RN, MS April 2011

  8. C1 2 3 4 5 6 7 8 9 10 • Decisions about people and life based on rational thinking • Step on feelings without knowing • Swayed by rational arguments • Tolerates interpersonal conflict • Decisions about people and life based on feelings • Get along well with people • Care about others’ feelings • Swayed by feelings • Like harmony Melanie Bunn, RN, MS April 2011

  9. D1 2 3 4 5 6 7 8 9 10 • Like to plan • Firm, clear, sure, make decision and stick to it • Set goals and work towards them • Like to finish task then move on • Like closure • Spontaneous • See all sides, okay with changing mind • Comfortable changing goals-new information • Involved with many tasks simultaneously • Uncomfortable with endings Melanie Bunn, RN, MS April 2011

  10. A1 2 3 4 5 6 7 8 9 10 Melanie Bunn, RN, MS April 2011

  11. B1 2 3 4 5 6 7 8 9 10 Melanie Bunn, RN, MS April 2011

  12. C1 2 3 4 5 6 7 8 9 10 Melanie Bunn, RN, MS April 2011

  13. D1 2 3 4 5 6 7 8 9 10 Melanie Bunn, RN, MS April 2011

  14. Personality TypesMark it!!! • E = Extrovert (Expressive) • S = Sensory (Observant) • T = Thinking (Tough-minded) • J = Judging (Scheduling) • I = Introvert (Reserved) • N = Intuitive (Introspective) • F = Feeling (Friendly) • P = Perceiving (Probing) Melanie Bunn, RN, MS April 2011

  15. 4 GroupsFind where you fit • SPs (Artisans) • SJs (Guardians) • NFs (Idealists) • NTs (Rationals) Melanie Bunn, RN, MS April 2011

  16. 16 combinations • SPs (Artisans) • ESTP (Promoter) • ISTP (Crafter) • ESFP (Performer) • ISFP (Composer) • SJs (Guardians) • ESTJ (Supervisor) • ISTJ (Inspector) • ESFJ (Provider) • ISFJ (Protector • NFs (Idealists) • ENFJ (Teacher) • INFJ (Counselor) • ENFP (Champion) • INFP (Healer) • NTs (Rationals) • ENTJ (Fieldmarshal) • INTJ (Mastermind) • ENTP (Inventor) • INTP (Architect) Melanie Bunn, RN, MS April 2011

  17. What makes a difference in team building? • What you say!!! Communication Content • Concrete • Abstract • What you do!!! Actions to get things done • Utilitarian • Cooperative Melanie Bunn, RN, MS April 2011

  18. Communication: Concrete or Abstract • People think and talk about what they are interested in • There are two broad but distinct subject areas. • The external, concrete world of everyday reality: facts and figures, work and play, home and family, news, sports and weather -- all the who-what-when-where-and how much's of life. • Other people talk primarily about the internal, abstract world of ideas: theories and conjectures, dreams and philosophies, beliefs and fantasies --all the why's, if's, and what-might-be's of life. • Concrete people talk about reality • Abstract people talk about ideas. Melanie Bunn, RN, MS April 2011

  19. Action: Utilitarian or Cooperative • People are trying to accomplish their goals • There are two fundamentally opposite types of action. • Utilitarian or pragmatic manner, that is, they do what gets results, what achieves their objectives as effectively or efficiently as possible, and only afterwards do they check to see if they are observing the rules or going through proper channels. • Cooperative or socially acceptable manner, that is, they try to do the right thing, in keeping with agreed upon social rules, conventions, and codes of conduct, and only later do they concern themselves with the effectiveness of their actions. • Utilitarian people instinctively, and for the most part, do what works. • Cooperative people do what's right. Melanie Bunn, RN, MS April 2011

  20. SAY and DO Melanie Bunn, RN, MS April 2011

  21. SJConcrete Cooperators: Guardians • Speak mostly of their duties and responsibilities • Talk about what they can keep an eye on and take good care of • Obey the laws and follow the rules • Respect the rights of others Melanie Bunn, RN, MS April 2011

  22. NFAbstract Cooperators: Idealists • Speak mostly of what they hope for and imagine might be possible for people • Act in good conscience • Try to reach their goals without compromising their personal code of ethics Melanie Bunn, RN, MS April 2011

  23. SPConcrete Utilitarians: Artisans • Speak about what they see right in front of them, about what they can get their hands on • Do whatever works, whatever gives them a quick, effective payoff • Bend the rules when necessary Melanie Bunn, RN, MS April 2011

  24. NTAbstract Utilitarians: Rationals • Speak mostly of what new problems intrigue them • Talk about new solutions they envision • Act pragmatically and efficiently as possible to achieve their objectives • Ignore arbitrary rules and conventions if need be Melanie Bunn, RN, MS April 2011

  25. Building a TEAM!!! • Understand yourself • Bring individuals on your team with skills that complement and strengthen your abilities • Develop understanding of the differences and contributions you expect of each • Find room at the table for all the voices Melanie Bunn, RN, MS April 2011

  26. Time to think and work • I am a . • I’m good at . • I need help with . • I need to find people to join my team who are and good at . • Possibilities . Melanie Bunn, RN, MS April 2011

  27. Working with people who are different from you Melanie Bunn, RN, MS April 2011

  28. Conclusion • Start with understanding and accepting yourself • Improve your understanding and acceptance of different types • Build your appreciation of others skills’ and abilities • Grow a team with multiple gifts and abilities to produce the greatest opportunity for change. Melanie Bunn, RN, MS April 2011

  29. Homework Debrief • Organize yourself into smaller groups • Durham and Lenoir (SP, SJ, NT, NT) • Surry (S or N) • In your group, discuss the experience of teaching PPA/ CONNECT using ELC • What did you anticipate? • Were your expectations met? • What were the surprises? • Debrief as a larger group: Were there differences in the themes? Melanie Bunn, RN, MS April 2011

  30. Adopter Categories Melanie Bunn, RN, MS April 2011

  31. Resources and References • Keirsey, D. (1999). Please Understand me II. California: Prometheus Nemesis Book Company. • www.keirsey.com • http://ccn.aacnjournals.org/cgi/content/full/24/3/52 • Jones, JM & Sackett, K. (2009). Integrating Leadership and Management Content Across the Curriculum: A 3-Course Approach. Nurse Educator 34(5): 204-208. Melanie Bunn, RN, MS April 2011

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