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Importance of Consumer Behavior. Why study consumer behavior?Complex: personality is a poor predictor of purchasing.Purchasing agent is variable (no longer wife, husband, etc)May have attitude without intent to buy (I like Jennifer Anniston v.s. I plan to see Anniston's new movie; Mercedes
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1. 5Consumer Behavior & Decision Making Dr. Close
2. Importance of Consumer Behavior Why study consumer behavior? Complex: personality is a poor predictor of purchasing. Purchasing agent is variable (no longer wife, husband, etc…) May have + attitude without intent to buy (I like Jennifer Anniston v.s. I plan to see Anniston’s new movie; Mercedes) Routine or involved decisions