Who Is Answering Your Calls When You Are Not Available?

1. Article: Honestanswering.com Who Is Answering Your Calls When You Are Not Available? Business owners would never want to miss the call of a prospective customer or client. But when you leave office, who do you leave behind to attend all your calls? Not being able to attend calls of prospective customers because you are not in office or because your line is busy could cause them to call one of your competitors; that will be a win for them and a loss for you. To avoid such situations signing up for a business answering service is a good alternative. It can be seen as an investment that will allow you to stay in touch with your clients and customers at all times. A phone answering service becomes necessary if you have multiple lines and a lot of incoming traffic. At such times missing out on even a single call can be avoided because even if the line is busy the call will be forwarded to the service providers where the queries can be entertained and a suitable answer given. This scenario is much better than having the client hear a ringing tone or get your voicemail. This service is provided 24/7 and all messages that the service provider collects throughout the day or night would be relayed to you without delay or even a single miss. This can be a lifesaver for businesses that are in their initial phases or that are planning to expand; in such situations every single customer or project becomes important and imperative for the future of the company. Small business answering service can be modified as per the needs of the business and a suitable package taken from the service provider. Business phone answer service providers offer three kinds of solutions to your problem – they can take messages from every caller, collect all of them and hand over the messages to a dedicated person every day. They can forward the call to a designated person when a caller is not able to reach anyone in the office. The third option is to provide the number of someone who can be reached when a customer or client calls in case of an emergency. In this manner the client’s needs and queries will be answered at all times and this will help in creating a positive image of the company. Professional answering service can be arranged for different scenarios like the phone line being busy, when no one answers the line or if there is any problem with the line. For any of these situations it can be arranged that the call gets transferred to the service provider where the operator will then attend the client. The solutions can also be customized as per the requirement of your company. Another option is to get VOIP service like ComCast, Time Warner or Vonage. You can get any of these features by extending your basic package. Apart from these you can also get a toll free number from your provider. Honest Answering is one such service that can help with attending all calls from your clients at all times of the day. ABOUT THE AUTHOR

2. Article: Honestanswering.com Jim Bailey is an expert in ancillary business solutions who also likes to write interesting articles and blogs, helping people in making the best choices for their respective enterprises. He recommends Honestanswering.com as the best specialty answering service that you can hire to take care of your business calls in a professional manner.