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Estate Performance Measurement System (The Value For Money Model)

Estate Performance Measurement System (The Value For Money Model). Defence Estates. Our Mission is to: Deliver Estate Solutions to meet Defence needs Our Vision is to:

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Estate Performance Measurement System (The Value For Money Model)

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  1. Estate Performance Measurement System (The Value For Money Model)

  2. Defence Estates • Our Mission is to: Deliver Estate Solutions to meet Defence needs • Our Vision is to: To provide an estate of the right size and quality, which is managed and developed effectively in line with acknowledged best practice, and is sensitive to social and environmental considerations

  3. What Are We Managing ? The Defence Estate • 243,000 hectares - 1% of UK • 160,000 hectares of rural land • 4000 sites, 65,000 buildings and structures plus 71,000 Married Quarters • Substantial environmental and built heritage • 800 SSSI and 688 Listed properties • Book value £21Bn • Annual expenditure £1.5 - £2 Bn • The single most diverse estate in the UK

  4. Why have EPMS ? • Prior to 2003 MOD delivered estate services via a large number of disconnected contracts. • These were rationalised into 5 Regional Prime Contracts let over a 2 year period. The aim of Prime Contracting is to achieve 30% ‘Through Life’ Value for Money efficiency improvements by grouping delivery. • The Contracts are with different contractors and cover the UK divided into 5 Regions as follows: Scotland, Central, South West, South East and, East • Other Prime Contracts let to cover the Overseas Estate, Water and Waste Water Services, Defence Training Estate (2004) and Housing maintenance (2006)

  5. Which Car is better Value For Money? Ford Focus BMW 3 Series

  6. VFM The same for less... Performance VFM Cost 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13 Contract Life

  7. VFM More for the same... Performance VFM Cost 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13 Contract Life

  8. More for less... Performance VFM Cost 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13 Contract Life

  9. VFM More for less... Performance Baseline VFM Cost 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13 Contract Life

  10. Background • VFM in terms of 3 E’s • Efficiency • Effectiveness • Economy • NAO advised DE approach ‘in right direction’. Now confirmed as best practice by this year’s NAO audit. • Recognised by Industry as ‘Best Practice’ approach • Constructing Excellence looking to adopt as demonstration project

  11. VFM Model • Developed with support from Industry Specialists • 6 inter-related Key Indicators (Endorsed by Customer Estate Organisation’s) • Based on Smart Acquisition Principles • Data capture designed to be automatic from the Estate Information Systems (EIS)

  12. The EPMS Key Performance Indicators EPMS consists of 6 Key Performance Indicators as follows: KPI 1. Estate Condition KPI 2. Programme Effectiveness KPI 3. Efficiency KPI 4. Customer Satisfaction KPI 5. Safety KPI 6. Sustainability

  13. Proportion of assets at Target Condition Deliver agreed funded Core Services programme Output efficiency Variance from Target Condition Deliver agreed funded Core Works programme Maintenance Costs Fitness For Purpose Deliver agreed funded MNW programme Utilities Costs Asset Utilisation Deliver agreed funded Injections programme Overheads Condition Improvement Achievement of response times H&S enforcement Notices served Customer Satisfaction Reportable environmental incidents Reportable incidents / 100000 employees Customer Complaints SSI’s in favourable condition Assets meeting Statutory Compliance Collaborative Working Energy consumption DE SHEF audit A standard achieved C02 emissions / Employee Contractor audit standard achieved EPMS Performance Framework

  14. What is EPMS? • EPMS has been designed to show whether or not DE has achieved its 30% through life value for money efficiencies through the overall score derived from performance against each of the KPIs. • To do this it has been necessary to establish the component reporting sub systems that provide the detailed information to feed the KPIs within EPMS. • It has taken some 2 years to achieve this and work remains ongoing.

  15. What does EPMS look like? • The following slide shows the systems from which EPMS will draw data. • Some are ORACLE based others are MS based. • Data will initially be largely drawn manually but it is expected that EPMS will in the long-term draw data automatically from ‘expert’ systems such as: • Project Programme Management (PPM), • Assets Management (EPT), and • Environmental Management (DREAM) Systems

  16. 11i EPT PPM MIS SHEF DREAM

  17. EPT Key Elements • Single Physical Asset Condition Grading Methodology • Single system of assessing physical asset condition to be applied across the MOD estate • Integrated Estate Management Plans (IEMP) • A plan for the forward maintenance of an MOD establishment which takes into account: • Strategic Purpose • Current Asset Condition • Target Condition • Asset Importance • Functional Priority • Sustainability • Investment Planning • Wider Initiatives • Target Condition • A specified level of condition for an asset which is agreed by the Customer, DE and Prime Contractor and used to gauge performance

  18. Target Condition Target Condition RPC Scotland 2003 Baseline Current No Assets -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +10 Variation from Target Condition

  19. Where are today? • Project Manager appointed in Jan 07. • User Requirement Document finalised in March 07 and Programme Board agreement given to acquisition of a Commercial Off The Shelf (COTS) given. • Competition run in May/June 07. 20 tenderers invited using OGC Catlist. • 6 responses received. • Two down selected for clarification • One selected (Performance Soft)

  20. Where will we be in 3 months time? • Super User training completed 3 – 5 Sept 07 • Initial Operating Capability by end Sept 07 • Users trained by end November 07 including ‘Train the Trainers’. • Live data from supporting expert systems loaded for at least 5 of the Regional Prime Contracts in at least 2 if not 3 of the KPIs. • Ongoing RPC assessment programme completed by mid Jan 07.

  21. Key Issues over the next 3 months. • Coherency of data from expert systems. • Training to support roll out and ongoing assessment programme. • Communications to manage the change that EPMS will bring. • Avoiding Mission creep. Performance Soft is a very powerful tool and we have aspirations as to where we can go after EPMS deployment is complete. • But we need to build solid foundations before the walls go up and the roof goes on!!

  22. EPMS – THE FINAL SLIDE Any Questions?

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