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Online Transaction Management YouTube - eBay Taiwan Commercial Cassandra FDN B5

Project Management. Online Transaction Management YouTube - eBay Taiwan Commercial Cassandra FDN B5. Online Transaction. A system that facilitate and manage transaction-oriented application Not just limit to online shopping Applicable in various industries.

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Online Transaction Management YouTube - eBay Taiwan Commercial Cassandra FDN B5

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  1. Project Management Online Transaction Management YouTube - eBay Taiwan Commercial Cassandra FDN B5

  2. Online Transaction • A system that facilitate and manage transaction-oriented application • Not just limit to online shopping • Applicable in various industries

  3. Initiation  Planning and Design  Executing Monitoring Initiation: • Reduced physical personal intervention • A systematic way to arrange data and information • Increase the number of potential customers Project Management

  4. Planning and Design • Website establishment - Accessibility - Well-presented page Structure and Design - Great usability - Regular update of information

  5. Planning and Design Legal issues • Terms and conditions • Data protecting • Tax implication • Copy right • Domain names

  6. Executing Advertising • Necessary marketing strategy • Raise publicity of the business • Increase the No. of potential customers • Search engines • Social networks • Might be costly

  7. Executing Product Delivery • Depend on the type products or services involved E.g. Digital media products Downloading ; Clothes  Shipping • Good Delivery service  increase customers’ confidence in the online transaction

  8. Executing Payment systems • Credit cards and Debit cards  A common and popular form of electronic payment • Internet Merchant Account (IMA) & Payment Service Provider (PSP)  To accept card payments legally

  9. Executing Payment systems • Online payment bureaus • E.g. Paypal, WorldPay • Simpler application process • An authorised third-party to complete the payment • Higher transaction charges • Settlement Period

  10. Executing → Protects customers' privacy of personal information → Help to build up customer loyalties Security • Payment Gateway  Delivers information  Comply with credit card providers’ security programme E.g. Visa  CISP • Encryption  Protect information during transmission process • Authentication  Identity: Protect usernames and passwords  Credit cards: VISA>>CVV

  11. Monitoring Maintenance and Updating • Websites  maintained and updated regularly Building up a strong customer brand • Safe product delivery • Secure payment methods • Increase customer loyalties

  12. Thank you

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