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Needs Analysis for Workplace SfL. Aim. to enable participants to make an informed choice of suitable methodology for workplace Skills for Life needs analysis. Overview. Effective practice model Skills-checking, initial and diagnostic assessment Case study – LB Barking and Dagenham
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Aim • to enable participants to make an informed choice of suitable methodology for workplace Skills for Life needs analysis
Overview • Effective practice model • Skills-checking, initial and diagnostic assessment • Case study – LB Barking and Dagenham • Needs interviewing activity • Break ca.11.20 • Lunch 13.00
An effective practice model • Survey managers’ views of needs • Survey unions’ views of needs • Carry out employee training needs survey • Produce training needs report
Aims of needs analysis • Identify specific goals – vocational / SfL • Raise awareness – managers and employees • Reach least confident / motivated employees • Work with providers to develop relevant programmes
Identifying employees’ SfL needs • SfL confidence-checking (screening) Refer to provider for • Initial assessment • Diagnostic assessment
SfL confidence-checking (screening) • Short – usually around 15 mins • Helps find out whether someone might have a literacy, language or numeracy need • Checking confidence to identify employees with SfL below Level 2
Initial assessment • Usually takes about 30 minutes • Maps learner’s skills against a level or levels within national standards • Helps allocate learners to appropriate programmes • Training needed to carry out / interpret results
Diagnostic assessment • Takes several hours, usually over period of time during induction or in early stages of training programme • Much more detailed learner profile on skill levels – spiky profiles • Informs individual learning plans and provides evidence for suitability of training • Carried out by trained specialist
Possible sensitivities • Will make jobs less secure • Don’t need any SfL training as are OK at their job • Will be seen by others as being ‘stupid’ • Identified as the cause of inefficiency in the organization • Do not want to repeat negative experiences of school or other training
Overcoming sensitivities • Voluntary and confidential, supportive rapport • Involve ULRs • Do not ‘single out’ individuals or small groups • Take place during the employees’ working hours • Explain clearly purpose and benefits
Overcoming sensitivities • Do not require employees to answer questions • Use appropriate, non-technical language • Encourage employees to identify own development needs and goals • Provide an interpreter where necessary