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Process Redesign

Process Redesign. Improvement Facilitator Training Session 2. Objectives. Provide an activity to help teams understand the value of using the PDSA approach when engaging in practice improvement Share examples of teams doing PDSA Practice planning a small test of change.

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Process Redesign

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  1. Process Redesign Improvement Facilitator Training Session 2

  2. Objectives • Provide an activity to help teams understand the value of using the PDSA approach when engaging in practice improvement • Share examples of teams doing PDSA • Practice planning a small test of change

  3. PSDAs Answer the Following Questions: What are you trying to do: Develop, test or implement a change? PLAN • Who will do what, when and where? • What is our prediction? • How will we collect information? DO STUDY • What happened compared to the predication? What did you learn? ACT Will you adapt it, adopt it or abandon it?

  4. PDSA Cycles Repeats

  5. Blue Meadows Team • The group has been moving along, and has decided to implement tests of change for a screening bundle. • They review the TIPS for PDSA in the QI Guide ... • Make them small • Use them to learn • Predict the result • Don’t need full agreement ... It is OK to learn that it will fail, that is why we start small

  6. ASaP High Leverage ChangesChange Concepts and Ideas Standard documentation Panel-based care coordination Continuity of patient-provider relationship Panel-based care coordination

  7. Summary • Start small • Make predictions of your tests • Define your measure and success • Ramp of change

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