Student Information Handout Welcome and Welcome Back to all our students! Where to Find Us?

1. Student Information Handout Welcome and Welcome Back to all our students!  Where to Find Us?  The O’Rahilly Building is located to the left of the Boole Library building. Computer Labs are located on each floor of the building. Business Information Systems, University College Cork

2. Business Information Systems, University College Cork Access to Computer Labs in the O’Rahilly Building Course Name Year Access Permitted BSC (Bus Info Sys) 1 B.02 BSC (Bus Info Sys) 3G.79 BSC (Bus Info Sys) 2G.80 BSC (Bus Info Sys) 4 1.112 BScA (Accounting) 1 B.05 BScA (Accounting) 2 B.05 BScA (Accounting) 3 B.05 BScA (Accounting) 4 B.05 BScF (Finance) 1 B.05 BScF (Finance) 2 B.05 BScF (Finance) 3 B.05 BScF (Finance) 4 B.05 B. Commerce 1 B.02 B. Commerce 2 B.05 B. Commerce 3 B.05 B. Commerce 4 B.05 IS Modules Only TUTORS WILL PROVIDE ACCESS TO LABS DURING TUTORIAL TIMES EQL Users B.05 Limited Hours MBS (MI/MAS) 1 + 21.113 MBS (E-Business) G.80 MBS BIS 3.15 MBA 2.110 MSc (MIS) 2.110 MSc (ICE) B.04 PHD 2.110 MBS (IBP)G.79 MBS (IEB) B.04 Computer Labs B.02, B.04 and B.05 are located in the Basement of the O’Rahilly Building Computer Labs G.79 and G.80 are located on the Ground Floor of the O’Rahilly Building Computer Labs 1.111, 1.112 and 1.113 are located on the First Floor of the O’Rahilly Building Computer Lab 2.110 and 2.122 is located on the Second Floor of the O’Rahilly Building

3. Business Information Systems, University College Cork • How to Use your Student ID Card • Your Student ID card will have a chip built in to allow you to open specific lab doors in the O’Rahilly Building according to the classes you are taking e.g. First Year BIS students will have access to basement lab B.02. • Swipe Card Access Areas • The Student ID card allows you to access specific locations only. Please do not enter lab areas you have not been assigned to. • Where to get your Student ID Card • Once you have registered for a course you will receive your student ID card from college Access to labs is strictly by student ID card. If the red light shows on the card reader you DO NOT have access to this area. • Computer Labs in the O’Rahilly Building are for use only by students studying AFIS related courses ONLY • Entry into the Labs. • Students must have their own student ID card to gain access to the computer labs. All students should ensure they have their student ID card with them at ALL times when in the labs, as regular ID checks are carried out by technical, academic and security staff members. Computer accounts will be disabled for those students who do not have their ID cards with them. • Hold the card approx 10cm / 4 inches in front of the reader. • When the blue light on top right corner of the reader turns green you have been granted access to that room.

4. Business Information Systems, University College Cork IMPORTANT:PLEASE REPORT ANY LOST/STOLEN CARDS IMMEDIATELY to the Technical Staff, to prevent misuse of your ID card. You will need to get a new Student card from Registrars Office, West Wing of Quadrangle. Contact Details: Room 3.70, 3rd Floor O’Rahilly Building OR Email: bistechsup@afis.ucc.iewith your name, course and student number to report your stolen card. Please Note: After you receive your replacement student ID card Email: bistechsup@afis.ucc.iewith your name, course, student number and Version number for reactivation. (Version number currently located right of expire date Student ID card) The use of USB Keys In the labs all computers have the facility for the use of USB keys. Before you log on insert your USB Key. If your USB key is still not accessible reboot the machine and log on again. IMPORTANT: When you are unplugging your USB key, you must do the following. At the bottom right of you computer, on the Taskbar, you will see an icon as follows: Right click on this icon and then click ‘unplug or eject hardware’. Highlight ‘USB Mass Storage Device’ and click Stop and then OK. You will receive a message as follows: ‘The USB Mass Storage Device’ can now be safely removed from the system’. NB: If you do not unplug your USB key correctly, ie without first stopping it, it can cause your computer to crash AND lose valuable data.

5. Logging onto the Computers •  Every student needs a user logon Account in order to use the computers. This user account should be automatically set up for you to logon at the start of term (see information below), however, if you cannot logon after following the instructions below please contact the technical staff. • Logging on for the first time • When the computer starts up, you will see a windows dialog box which requires the following information: • 1. Username 2. Password • Your Username will ALWAYS be your student ID number, the Domain Name will ALWAYS be BIS but you must change your password after you log on the first time. For the first time you login your password is the same as your student ID number.  • User Name = BIS\ Your Student Number • Password = Your Student Number • Changing your password • The new password must be at least 6 characters and is case sensitive i.e. it recognises whether you type in a capital or a lowercase letter and requires you to type in the same the next time again. Choose a password, which is • easy to remember yet not obvious to others e.g. do not use your name or combination of initials and name. We suggest mixing numbers and letters. Please ensure that no one is watching when you set your password. Business Information Systems, University College Cork Technical Staff (Floor 3, Room 3.70 ) will deal with: Logon or Password Queries at the specified times below: Monday – Friday2:30 – 3:30pm IMPORTANT:ALWAYS logout at the end of a session to prevent others using your account and email. Remember,you are responsible for your own account and any damage caused by its use.

6. Network Disk Space Students CANNOT save anything to the hard disks on the individual computers in the labs. Every student in AFIS related courses is allocated disk space on aNetworkServer. Network Drive/Space = H:/Student Number How to access the space on the Network Server On your monitor screen you will see an icon in the top left corner called “Computer”. Double click the mouse on this icon and when the window opens you should see an icon for the H:\Drive. This is your allocated space on the network server. LIMITED SPACE ON YOUR H: DRIVE You have limited space only on the network server. When you reach your limit the server will not allow you to save anything further to your H:\drive until you have deleted some of the old files you have on there. Network Space Business Information Systems, University College Cork IMPORTANT: This enables students to save course related work ONLY onto this space rather than having to rely totally on floppy disks/USB keys. It is the RESPONSIBILITY of the student to ensure they have a back up of all their material. We advise you use CD’s/USB keys and back up all your material regularly.

7. How to scan your USB Key for viruses • Insert your USB Key into the disk drive • Double Click on Computer on the desktop • Right click on your USB Key and choose Scan Folders for Viruses and Spy ware. • The scan wizard automatically launches and scans for viruses. If it is reported that no viruses have been found, click the “close page” option as your antivirus scan is now complete. • But if it is reported that viruses have been found and they could not be disinfected please report it to the technical staff. It is important to do this, especially if you are using the disk in different computers and between the labs and home computers. Business Information Systems, University College Cork IMPORTANT: Do NOT save games or other non-course material on this H:\drive as it will result in having your computer privileges and your network space removed for a period of time determined by the Systems Administrator.

8. Abuse of the Computer Facilities • All Computer Labs are protected by 24 hour security cameras. Any • abuse of the computer facilities, by a student, will result in the computer privileges of that student being withdrawn for a period of time determined by the Systems Administrator. This means that a student will be unable to • log onto any computer in the department labs for class use, tutorial use, personal email/internet use and project use for the given period of time. • Acceptable Usage Policy and Lab Rules • Please cooperate to help keep the lab environment fully functional, clean and safe for all users. A copy of the Acceptable Usage Policy can be viewed • within the lab or on the Web at http://www.ucc.ie/aup.html • It is STRICTLY FORBIDDEN to bring food or liquids into the lab. The • labs may be closed for cleaning if food stuffs are found in the labs. • 2. Students must have Student ID card with them at all times in the Lab. • 3. Regular ID checks will take place throughout the day – please produce ID • card if asked by security, technical or academic staff. • 4. Log off the PC when you are finished using it, as you are held fully • responsible for any unauthorized use of your login ID. • 5. If a practical session starts, you are not assigned to, please leave the Lab. • 6. Please do not obstruct the progress of others by leaving any item in the • aisles or behind your chairs. • 7. Collect your printouts from the printer area and put them in the rubbish • bins when you are finished with them. DO NOT leave paper on the desks • or floor. • 8. Do not interfere with the equipment - contact Ext.3822 or 3831 or email: • bistechsup@afis.ucc.ie for Technical Support. Business Information Systems, University College Cork IMPORTANT: Any abuse of the computer facilities, by a student, will result in the computer privileges of that student being withdrawn.

9. Business Information Systems, University College Cork • Printing Facilities • In order to use the print facilities in the computer labs, students are required to pay a €10 (non-refundable) chargein Room 3.75. This entitles a student to a print quota of 250 pages. This charge covers the maintenance costs, wear & tear costs, and annual paper/toner costs of running the printing service. • Any student who has used up their quota can purchase a further full quota for €10 or a half quota for €5. (Morning Only)Any quota not used by the end of the year WILLbe carried forward to the following academic year. • As you print, the quota will automatically reduce. Current quota can be checked by placing the mouse pointer over the “Printer + “ symbol on the right side of the Start menu bar at the bottom of the screen. If a document you print does not appear, do not re-print the same document continually as this will reduce your quota. It may be that your quota has been used up or that the printer requires attention from our technical staff. • If your quota has been used up you need to purchase more or if the printer requires attention from our technical staff, you should contact “Tech Support”, bistechsup@afis.ucc.ie. IMPORTANT: Please do not attempt to open or in any other way interfere with the printers.

10. Business Information Systems, University College Cork Microsoft DreamSpark How to access Microsoft DreamSpark Software Downloads You will receive the following email; To complete the registration process, you need to follow just 1 step! Clicking the registration link below will send you to a page where you’ll be asked to create a unique password for your account. Once that’s complete, you’re done! Complete Your Registration: Username* umail address Email address* umail address Any changes your account will be deleted!

11. Business Information Systems, University College Cork You can now search the software catalogue for the software you need. Select the software you require and click "Add to cart" Please read and Agree or Disagree with the License term and conditions. It is important that you understand the exact terms and conditions of use and that the software you download is used exclusively by you in your course work. Any other use will invalidate the contract we have with Microsoft under the Microsoft DreamSpark agreement and will result in your account with them being removed. Click on "Check Out" Click on "Download“ The next screen will display details of your download including any Serial Number that may be required during the installation. You should print this page or note down and keep safe the serial number, as it relates specifically to the single version of the software you are downloading. Please note again that this software and license key are for one use only and on first open of the software you will have to Authenticate it with Microsoft. Click "Download" and then "Save". This will download an installation file which, when run, will install the product to your machine. In most cases the software will be downloaded as an ISO file which will have to be burnt to the relevant media type, a CD or DVD, which can then be used to install the software.

12. Business Information Systems, University College Cork Business Information Systems, University College Cork is proud to present Microsoft® Office 365 for education—including email, instant messaging, group video and voice chat, and online document viewing and editing. With Office 365, students can enjoy free access to the same great Office 365 tools that businesses around the world use every day: Office 365 Benefits • Free to students at Business Information Systems, University College Cork • Anytime - Anywhere-access to email, important documents, contacts, and calendar on nearly any device. • Complete offering of solutions including desktop productivity applications (Office Web Apps), • instant messaging, voice and video conferencing, Web conferencing, e-mail, voice mail and • unified messaging • Simple easy to use communication and collaboration with other students. • Integrates seamlessly with Microsoft Office and other Microsoft programs.

13. Business Information Systems, University College Cork Contact Details General BIS Course Related Queries Please email bis@ucc.ie Technical Support Queries – please email BISTechSup@afis.ucc.ie • Examples of technical queries include: • change of passwords, • Microsoft DreamSpark issues, • printer or pc issues, • swipe card problems, • it academy, • reaching quota on h:\drive and • any other technical related issues. • This enables your email to be seen by every member of the technical team and ensures a prompt response to your query. Or see our Frequently Asked Questions page for answers to many of your technical queries. • http://bis.ucc.ie/Technical_FAQs.aspx • Further informationrelating to the BIS Degree course and department facilities, can be found on our web site: http://bis.ucc.ie/Default.aspx

14. Business Information Systems, University College Cork UCC Contact Details

15. Business Information Systems, University College Cork Opening Hours of O’Rahilly Building Computer Facilities NB: LABS MUST BE VACATED IMMEDIATELY, WHEN REQUESTED TO DO SO, BY SECURITY STAFF Monday - Friday 9.00 a.m. to 10.15 p.m. Saturday 9.00 a.m. to 5.30 p.m. Sunday9.00 a.m. to 3.00 p.m. STRICTLY NO FOOD OR DRINKS IN THE COMPUTER LABS. COMPUTER ACCOUNTS OF OFFENDERS WILL BE DISABLED.

16. Business Information Systems, University College Cork Notes: