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Q UALITY C ONTROL AND S TANDARDS’ APPLICATION IN E DUCATION. Zlata Dolaček Prof. Vladimir Sigmund University of J.J. Strossmayer in Osijek Faculty of Civil Engineering. European Union ’s strategic goal. The Lisbon Declaration of March 2000:
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QUALITY CONTROLAND STANDARDS’ APPLICATIONIN EDUCATION Zlata Dolaček Prof. Vladimir Sigmund University ofJ.J. Strossmayer in Osijek Faculty of Civil Engineering
European Union’s strategic goal • The Lisbon Declaration of March 2000: EU should become the world’s most competitive knowledge-based economyby 2010 • Key factors: high quality of education and training
Strategic objectives • Improving the quality and effectiveness of education and training systems in the EU • Accessing all education and training systems easier • Opening-up education and training systems to the wider world Detailed work programme on the follow-up of the objectives of Education and training systems in Europe OJ 2002/C 142 /01 (14.06.2002.) • refined into 13 associated objectives
Quality management and assurance • Increasing the quality of education is related to: • society’s expectations of the institution • how it is resourced, governed, managed and linked to the outside • how it invests in and benefits from partnership • how it fosters the development of learning and learning environments • how it makes, implements and evaluates plans to improve quality
Quality management and assurance Common understanding of high quality andapplication of measures to achieve it Fostering mutual trust between countries Compatibility of systems Appropriate conditions for student and teacher mobility ECTS Certificate and Diploma supplement
Attractiveness of educationworld-wide Foreign students as % of all university students, 2002 Source: The Economist, No 8394, page120
Quality standards • IWA 2:2003 - Quality management systems - Guidelines for the application of ISO 9001:2000 in education • contains the full text of ISO 9001:2000, clause-by-clause, followed by specific text making the standard easier to understand and implement by the education sector
Quality management system - Faculty • Quality manual – quality policy, quality of curricula contents, proposed organizational structure of educational process, faculty management • Quality management procedures – equipment, technology, space, best resource allocation, evaluation procedures (establishing quality indicators), improvement suggestions, student office • Other quality documents – supporting teaching/learning process
Key issues • Identify the skills that teachers should have – interesting, motivating, allowing creativeness • Provide conditions and support to teaching process – adequate equipment, encouraging the best use of innovative teaching and learning techniques • Make learning more attractive • Establish the interaction with environment