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What makes a strong programming team? Beate Hientzsch Accovion GmbH, Eschborn, Germany

What makes a strong programming team? Beate Hientzsch Accovion GmbH, Eschborn, Germany PhUSE, Brighton, 12-October-2011. Apparent business success factors. Adherence to project goals Quality Timelines Budget Reputation Continuous business State-of-the-art standards and processes

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What makes a strong programming team? Beate Hientzsch Accovion GmbH, Eschborn, Germany

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  1. What • makes a strong programming team? • Beate Hientzsch • Accovion GmbH, Eschborn, Germany • PhUSE, Brighton, 12-October-2011

  2. Apparent business success factors • Adherence to project goals • Quality • Timelines • Budget • Reputation • Continuous business • State-of-the-art standards and processes  all dependent on people

  3. A typical statistical programming group - diversity of individuals Chance or problem? Educational background Experience Technical skills Soft skills Preferences / Interests Personal development / Career path Personal situation

  4. Staffing of projects / assignment of resources Submission Project FDA guidelines Project management CDISC Analysis ofoncologystudy CTCAE Technical expertise Development ofreportingmacros Documentation

  5. What’s a team? Source: wikipedia.org/wiki/team and „Systemische Personal-, Organisations- und Kulturentwicklung“ (Schmid/Messmer) Slide 5 of 22 • A group of people • working together toward a common goal“There should be no I in team” • with complementary skills required to complete a task, job, or project • maximize individual strength, minimize individual weakness • create environment to go beyond individual limitations • Team knowledge > ∑ knowledge of single team members

  6. Team work - Critical successfactors Working environment Team spirit Education / Personal development Communication Motivation Slide 6 of 22

  7. Working environment

  8. Team work - Critical successfactors Working environment Team spirit Education / Personal development Motivation Communication Slide 8 of 22

  9. Education / Personal development - by formal training

  10. Education / Personal development - by training on the job • Assignment of tasks and roles • Group meetings • Contribution to internal innovation activities • Participation in global working groups • Diversity of projects • Indications • Technical requirements • Processes and standards • Client requirements • Interfaces to other departments or project teams

  11. Team work - Critical successfactors Working environment Team spirit Education / Personal development Motivation Communication Slide 11 of 22

  12. Communication – business related • Group meetings • Project team meetings • 1:1 meetings • Continuously • Well prepared • Open • Tabus • Ad hoc Slide 12 of 22

  13. Communication – personal • Time for • „Good Morning“ • Private conversation • Having lunch together • Congratulations to birthday, marriage, childbirth, … • Joint activities after work (voluntarily) • Interest in personal situation of colleagues

  14. Team work - Critical successfactors Working environment Team spirit Education / Personal development Communication Motivation Slide 14 of 22

  15. Motivation • Extrensic • from outside • rewards, like money or grades • competition Intrinsicmotivationenablesextrensicmotivation and sustainability Slide 15 of 22 • Intrinsic • from inside • interest • curiosity • challenge • enjoyment

  16. Factors increasing motivation

  17. Team work - Critical successfactors Working environment Education / Personal development Team spirit Motivation Communication Slide 17 of 22

  18. Team leading • Provide information • Listen carefully • Transparency of decisions • Step into daily work as needed • Respect individual interests • Delegate / share responsibility • 360° feedback Trust 18

  19. Team members Slide 19 of 22 Common and known goals Commitment Respect and attention for each other Flexibility Informal and adhoc support for each other Emotional ties

  20. Keep attention on possible disturbances • Moving targets (projects and organization) • Conflicts • Stress as a product of • continuous overload • unequal assignment of working activities • Management decisions • Job insecurity Slide 20 of 22

  21. A winning team Enjoys work even under pressure Is solution oriented, not blaming Is a learning organization Has low turn-over Is attractive for new team members

  22. Beate Hientzsch Director, Statiscal Programming Questions? Accovion GmbH Helfmann-Park 10 D-65760 Eschborn, Germany Tel. +49 6196 7709-406 Mob. +49 173 6522741 beate.hientzsch@accovion.com Beate Hientzsch Director, Statistical Programming www.accovion.com With thanks to Nicola Tambascia (Accovion)

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