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Explore the changing landscape of cyber threats and learn how to effectively manage cyber risks. Discover Delta Insurance, a market-leading team offering comprehensive products and thought leadership. From cyber risks in the workplace to emerging technologies like IoT and AI, gain valuable insights into risk management strategies and the importance of cyber insurance.
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The Evolution of Cyber Threats & Embracing Cyber Risk Management PIC and AAA Conference, May, 2018
Delta Insurance • Locally owned but global outlook & expertise • Passion for Specialty & Niche products • Not the biggest but the best at what we do • Operations in New Zealand and Singapore • NZ Presence in Auckland, Wellington, Christchurch DELTA = Change • The best of traditional insurance (personalised service + relationships) • Better, more efficient delivery, harness technology • Thought Leadership & Risk Management
Product and Offer • Products and Claims Service – NPS of 40 (NZ av. for Insurance is 11) • Over 10,000 Policies • Most comprehensive product for Cyber Risk and Risk Management in NZ • ConnectSmart / Key NCPO Partner (NZ Govt Cyber Security Strategy) & OECD • First Comprehensive UAV Product in New Zealand market • New Zealand’s first locally provided Environmental and Pollution offering • Thought Leadership / White Papers in Cyber, Environmental & Technology • New Zealand’s first Manufacturing Product
New Entities, Opportunities & Geographies • First Lloyd’s Coverholder in Singapore – July 17 • South Island Office (Chch) - Aug 2017 • Delta Digital – Nov 17 • Delta Property Insurance - Jan 2018
Technology and Innovation • Founding Member of FintechNZ • Founding Member of InsureTech • Enviable tech platform (DIMS) DeltaDigital Launch in Singapore
Recognition Deloitte Fast 50 2017 (#34) • ANZIIF Underwriting Agency of the Year 2017 • IANZ Insurer of the Year 2017 + 2018 • NZTE Focus 700
New for 2018 • New Cyber Product early 2018 • Cyber and UAV Whitepapers early 2018 • Further International Expansion • Further New Product Development • Increased Expertise and New Hires • Increased use of Technology to improve Service (accelerated Tech plan) • Manufacturers Liability Product suite Growth • Delta Property Insurance (launched 1 January, 2018)
Embracing the Cyber Risk Landscape 1) Cyber Risks in the New Zealand Workplace 2) IoT, Blockchain, AI and the rise of Cyberwarfare, including the Costs of Cyber Incidents 3) Risk Management Strategies – including pre- and post-loss solutions 4) Cyber Insurance Update
Established and Evolving Risks • Ransomware • Phishing • Whaling • Data Breaches • Cloud Computing • System Failures • Mobile Devices • DDoS Attacks
Emerging Points of Interest • Internet of Things (IoT) • Blockchain • Artificial Intelligence (AI) • Cyber Warfare • Industrial Control Systems
Industrial Control Systems Designed and deployed to operate in isolated areas
Risk Management Strategies What can companies do to protect themselves? Public / PrivateCooperation Risk management Cyber risk protection
Risk Management Strategies • Advanced Authentication • Company Culture • Business continuity • Disaster Recovery Plan • Cyber Insurance
Advanced Authentication • Multi Factor Authentication • Something the user knows • Something the user has • Something the user is
Cyber Insurance • Rapidly increasing demand for cyber insurance • Becoming a compulsory requirement • Only 6% of NZ businesses hold specific cyber insurance • Continuous update of cyber policy wordings • Meeting customer expectations
Pre-Emptive Risk Management • Pre Loss Solutions • Consultation Services • Pre-loss and Post-loss offerings • Customisation of coverage
Cyber Partners / Cyber Risk Management – Comprehensive team of specialist experts – Covers ALL aspects of the cyber security risk spectrum in New Zealand – See Cyber Risk Management on our Delta New Zealand / Singapore websites
OECD work on cyber insurance May 2017, OECD delivers report to G7 Finance Ministers and Central Bank Governors: – Overview of cyber insurance market – Identifies policy measures to address challenges Nov 2017, OECD releases more comprehensive report: – Type and magnitude of losses from cyber incidents – Insurance coverage available for cyber-related losses – Challenges to development of cyber insurance market – Initiatives to address these challenges Feb 2018, OECD in Paris (in partnership with MMC) Unleashing the potential of the cyber insurance market
Conclusion • Established and evolving risks show no sign of slowing down • Cannot rely on geographical isolation • Losses are not limited to financial • Government legislation in reform • Cyber Insurance: Continuous review/personal insurance