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Eligible: Families found eligible for shelter. Ineligible: Families found ineligible for shelter. Made Own Arrangements (MOA) : Families who end their application for shelter before an eligibility determination is made.
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Eligible: Families found eligible for shelter Ineligible: Families found ineligible for shelter Made Own Arrangements (MOA) : Families who end their application for shelter before an eligibility determination is made Diverted: Families who receive diversion services and withdraw their shelter application before an eligibility determination is made