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Chapter 7. Survey research. Why conduct surveys. They provide a method for asking people personal information They give a “snapshot” of public opinion Complement experimental research findings Multiple methods are necessary to understanding behavior
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Chapter 7 Survey research
Why conduct surveys • They provide a method for asking people personal information • They give a “snapshot” of public opinion • Complement experimental research findings • Multiple methods are necessary to understanding behavior • To get accurate answers for research questions • Disadvantage: personal bias • Response set
What to ask • Defining objectives • Attitudes and beliefs • Facts and demographics • Behaviors • Question wording • Simplicity • Things to avoid • Avoid questions that ask two things at once • Avoid loaded questions • Avoid negative wording • “Yea-saying” and “nay-saying”
Responses to questions • Closed vs. open ended questions • Number of response alternatives • Rating scales • Likert scale – an interval scale commonly used • A news reporter should have 5 yrs of experience as a journalist SD D U A SA • Graphic rating scale – requires a mark along a 100mm line; a ruler is then placed on the line to obtain the a numerical score
Finalizing the questionnaire • Format • Survey should be attractive and professional • NO spelling errors • Leave enough space between items • Keep things consistent • Refine questions by giving the survey a ‘trial run’ and ask participants to think aloud while answering.
Improving a poor survey item • Identify what is wrong • How should it be written • Have you had an upset stomach lately • Highly prejudiced people are usually hostile and not very smart • Do you agree with most people that violations of seat belt laws should result in harsh penalties?
Improving a poor survey item:Rewritten questions • . • . • .
Administering surveys • Questionnaires • Personal administration • Mail • Internet • Interviews • Face to face • Telephone • Focus group
Sampling from a population • Confidence interval • An interval of values within which there is a given level of confidence (e.g. 95%) where the population value lies • Gives information about the likely amount of error • This type of error is a.k.a. sampling error or margin or error • Calculation is based on the size of the sample
Sampling from a population • Sample size • Large sample sizes reduces the size of the confidence interval • Large samples yield data that accurately reflect the true population • Mathematical formula
Sampling techniques • Probability sampling– each member of the population has a probability of being chosen; important when trying to make a precise statement about the population • Simple random sampling • Every member has an equal probability of being selected from the sample • Stratified random sampling • Division into subgroups and then random sampling from those subgroups • This type of sampling includes an accurate reflection of the numerical composition of the various subgroups
Sampling techniques • Probability sampling • Cluster sampling • Identify ‘clusters’ of individuals and sample from the clusters • All individuals in the cluster are sampled • Clusters are based on naturally occurring groupings, like geographical areas or institutions • Overall drawbacks: time consuming, expensive & difficult
Sampling techniques • Non probability sampling – the probability of choosing any particular member of the population is unknown; these techniques are arbitrary in comparison to probability sampling techniques • Haphazard sampling • a.k.a convenience sampling • Sampling individuals on a ‘first-come’ basis • Drawback: your results may not generalize to your intended population • Quota sampling • Choosing a sample that reflects the numerical composition of various subgroups in the population • Data is collected using haphazard techniques
Evaluating samples • Sampling frame • The actual population of individuals (or clusters) from which a random sample will be drawn • Response rate • The %age of people in the sample who completed the survey • Indicates amount of bias there might be in the final respondents • Incentives can be used to increase response rates