What to do?

2. 5 Steps to Effective Hiring How to do it! What to do?

3. 5 Steps to Effective Hiring The average employee is by definition AVERAGE

4. 5 Steps to Effective Hiring Trust, but verify Leverage multiple methods and opinions Cast a broad net with anarrow focus Understandwhat you have to offer Know what you need

5. 5 Steps to Effective Hiring Know what you need

6. 5 Steps to Effective Hiring • Criteria for success • Experience • Behaviors • Physical requirements • Cognitive capabilities Know what you need

7. 5 Steps to Effective Hiring • Experience • Work experience • Specific licenses • Accreditations • Education Know what you need

8. 5 Steps to Effective Hiring • Behaviors • Willingness to learn • Life skills: punctuality, honesty, adaptability, follow-through • People skills: getting along, communications, listening • Results orientation, culture fit, self-management Know what you need

9. Hire behaviors Train skills

10. 5 Steps to Effective Hiring • Physical requirements • Kinesthetic activities • Senses – hearing, seeing, tasting • Concentration Know what you need

11. 5 Steps to Effective Hiring • Cognitive capabilities • Analytic • Structured • Intuitive • Creative Know what you need

12. If you want smart employees Hire smart people

13. If you have to compromise, do so on experience NOT behaviors and cognitive capabilities

14. 5 Steps to Effective Hiring Trust, but verify Leverage multiple methods and opinions Cast a broad net with anarrow focus Understandwhat you have to offer Know what you need

15. 5 Steps to Effective Hiring • It’s more than Compensation and Benefits • Broader experience • Flexibility • Family feel • Mentoring • Special perqs Understandwhat you have to offer

16. 5 Steps to Effective Hiring Trust, but verify Leverage multiple methods and opinions Cast a broad net with anarrow focus Understandwhat you have to offer Know what you need

17. 5 Steps to Effective Hiring • Where do most smaller employers find employees? • Family • Friends • Referrals from family and friends Cast a broad net with anarrow focus

18. 5 Steps to Effective Hiring • To move beyond family and friends try: • Colleges and high schools • Technical schools • LinkedIn, Facebook, Twitter, Craig’s List • Newspapers, radio, TV Cast a broad net with anarrow focus

19. 5 Steps to Effective Hiring Trust, but verify Leverage multiple methods and opinions Cast a broad net with anarrow focus Understandwhat you have to offer Know what you need

20. 5 Steps to Effective Hiring • Methods: Interviews • Resume interview • Behavioral interview • Case • Telephone, one-on-one, group/panel Leverage multiple methods and opinions

21. 5 Steps to Effective Hiring • Methods: Assessments • Many different kinds • Behavioral • Personality • Aptitudes • Be careful when you are choosing • Seek good counsel Leverage multiple methods and opinions

22. 5 Steps to Effective Hiring • Methods: Simulations & Trial Employment • Do the actual work of the job • Enter data • Type something • Teach a lesson • Explain how they would do the work • Temp to hire or hire (VEC) Leverage multiple methods and opinions

23. 5 Steps to Effective Hiring • Leverage multiple opinions • Have at least two people involved in the process • Hiring manager can still make the final decision Leverage multiple methods and opinions

24. 5 Steps to Effective Hiring Trust, but verify Leverage multiple methods and opinions Cast a broad net with anarrow focus Understandwhat you have to offer Know what you need

25. 5 Steps to Effective Hiring • Shocking and sad how many people falsify resume information • Call former employers • Call references but get to the second level • Verify degrees • Conduct background checks • Conduct drug tests Trust, but verify

26. What are People Saying About Let Go To Grow? Best Business Book of 2011 by the National Federation of Independent Business